Cruddas Park Surgery

I've noticed the comments others have made about the reception staff, and I have to say my own experience reflects those concerns. The level of service seems to vary considerably depending on which..

My visit to the clinic did not go well. When I contacted them in the morning, the receptionist was unable to schedule an appointment and advised me to try again the following day at an earlier time...

Excellent healthcare provider that I've experienced, and I've recently relocated back to the area and am in the process of re-registering! The front desk team are wonderful as well!

This practice fell significantly short of my expectations.

The telephone service appears to be consistently difficult to access throughout the day. Attempting to reach someone by phone proves to be a frustrating experience.

I found this GP practice to be extremely frustrating to deal with. The telephone system is very difficult to navigate, as there appears to be no queuing system in place, which means calls are simply..

My experience at the surgery today was excellent, with outstanding care and attentiveness throughout my visit. I was very grateful for the professional service I received.

I have always found it straightforward to book appointments by telephone and the reception team have been courteous and welcoming. The clinical staff do vary in quality, as is often the case, though..

Disappointing experience. If you're dealing with mental health concerns, this practice may leave you feeling significantly worse. Very poor service.

I have found that contacting the surgery is best done through the NHS app by logging details of what needs to be discussed with the GP, rather than attempting to book a traditional appointment...

I have had negative experiences with one of the doctors at this practice, having attended two appointments where I found the manner to be quite unpleasant. It seems unfortunate that the attitude..

I have been a patient at this practice for over three years and have consistently had a positive experience. However, when I recently contacted the practice to request some information, I found the..

I have been a patient at this practice for many years and have found the service to be disappointing. The reception staff have not met my expectations. I recently discovered that another local..

The reception team here are consistently courteous and professional, among the friendliest I've encountered at any medical practice. I've had positive experiences with all the clinical staff..

Following discharge from hospital, I was advised to attend a follow-up appointment for post-operative care. Unfortunately, the surgery failed to attend this appointment as scheduled. When I..

Felt that the medication options provided were not satisfactory.

This practice fell short of expectations. I received a diagnosis that did not accurately reflect my health concern, and during my visit I was asked to provide multiple blood samples when only one..

The service was exceptionally poor for a three-week period that encompassed the festive season and New Year break. However, the support provided by the reception team, the clinician who called me,..

I'm very pleased with the recent service provided by the surgery. All of the clinical team and support staff have been extremely helpful. I would like to express my gratitude to everyone involved...

This practice has been disappointing. There appears to be no clear system for patient appointments. Every visit involves waiting significantly longer than expected to be seen by a clinician.