Longfield Medical Centre
RL
Rich L. 2 years ago • From Google
Bad
This service for obtaining an appointment is an absolute travesty. Even attempting to access the booking system reveals that all slots vanish instantly. I'm not even seeking same-day availability; a future date would suffice. I plan to involve local media and contact my parliamentary representative regarding this matter. In today's world, the inability to secure an NHS appointment for a disabled and vulnerable patient is shameful. There are genuine concerns that people might perish due to this appalling system, as other complaints have highlighted. This facility must be held accountable for this debacle, and I intend to escalate these issues at the local level, potentially involving national media if no resolution is found. I am utterly enraged. I have submitted a formal complaint to the NHS complaints service via email. For those wishing to lodge similar complaints, I have shared the appropriate contact details below. Regrettably, I had to inform the vulnerable and disabled gentleman I was attempting to help that securing an appointment is impossible. The most vulnerable continue to be overlooked. It's deeply disheartening. Mid and South Essex ICB By post: Complaints and Concerns Team NHS Mid and South Essex ICB Phoenix Court Christopher Martin Road Basildon Essex SS14 3HG Complaints [email protected] Local MP Sir John Whittingdale is now involved, and they are seemingly ignoring him as well. This establishment must be shut down immediately.
Nicky G.