JT

John T. 6 years ago • From Google

Rating

Bad

Nhs nightmare a desperate parents heartbreaking struggle

The current state of the NHS is absolutely ridiculous. My nine-year-old son, who has a history of ear infections, has been suffering in pain since Boxing Day. I attempted to schedule a doctor's appointment to examine his ear and ensure it wasn't serious. This stems from a previous incident where the doctor refused to see us and only offered a repeat prescription. Consequently, we left, and his ear condition worsened. I eventually took him to a proper doctor who confirmed it was infected and the previous prescription was useless. Now we're facing the same situation again, with the NHS only offering a phone diagnosis, which is completely pointless. Ironically, I live just two minutes from the doctor's office, and the phone consultation lasted seven minutes - it would have been quicker for the doctor to physically check his ear and provide an accurate diagnosis. I'm now sitting at the Cumberland centre, hoping for a positive outcome. I'll just say I've experienced faster medical care in third-world countries compared to the Church View surgery.

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