Kingsway and Bramingham Medical Centre (Luton)
TF
Tracy F. 3 years ago • From Google
Bad
Updated 24/4/23: Once more, this medical practice fails my daughter's health needs. She's been experiencing fainting spells and feeling extremely unwell for an extended period. With an autoimmune thyroid condition and anaemia, she's been waiting over 4 weeks for a GP callback. All she requires is a simple blood test, yet she must wait for a doctor's call despite already knowing her levels are low. Where's the logic in the NHS's approach? This is an unacceptable service with a complete disregard for patient care. On my daughter's behalf, I will be filing a formal complaint with the appropriate authorities. This situation has gone too far. 2022 - I'm deeply distressed by the abysmal treatment my daughter has received from this practice. She was forced to change doctors due to a postcode relocation, moving from an excellent medical team. She has complex medical and mental health requirements, yet the practice has provided zero meaningful support. Multiple attempts to schedule appointments for her children, including her 6-month-old, result in prolonged hold times and being repeatedly redirected to call 111. As a single mother of three, she should be a priority patient, but instead, she's consistently marginalized. There's a complete absence of compassionate patient care.
Shabana S.