The Foxhayes Practice
Dasia C. one year ago • From Google
Bad
NHS Surgery Fails Patient with Dismissive Care
I pride myself on being empathetic towards the pressures faced by our National Health Service, yet I must say that my experience with this particular doctor's office has left much to be desired. It’s quite astonishing considering I've only been a patient there for around two months and have already had two encounters that prompted me to seek registration elsewhere. This situation isn’t merely indicative of NHS challenges; it points to fundamental issues within the practice itself. It took an eternity just to submit an online consultation request since the system continuously indicated they were at capacity for the day, preventing any submissions. I learned that I'm restricted to discussing one issue per appointment (though I never actually secured an appointment), irrespective of whether those issues are interconnected. Furthermore, I've now been informed that a blood test is off the table because I had one six months ago which yielded normal results. Throughout all of this, I've yet to consult directly with a physician. After just a brief phone conversation lasting five minutes and without any thorough investigation into my concerns, I was advised simply to "excelsis" more—something I interpreted as meaning exercise—and maintain a healthy diet despite already adhering strictly to both. In response to your previous communication: when I first reached out, I was experiencing specific symptoms that warranted attention. The findings from a blood test taken several months before these new symptoms surfaced do not provide relevant insight since health conditions can evolve significantly over time. To suggest someone should eat well and work out in response to unexplored symptoms and then dismiss their concerns as lifestyle-related is frankly irresponsible behavior from healthcare professionals. Isn’t it prudent instead to eliminate possible medical issues before concluding nothing is amiss based solely on no evidence or investigation? While maintaining fitness and good habits is integral for me, ongoing health matters often arise requiring vigilant oversight. Since sharing my concerns about your practice's approach, I've encountered numerous other individuals expressing similar grievances regarding their treatment experiences marked by disinterest among staff members in addressing patient needs adequately—in addition many other complaints concerning various aspects of care provided there. Consequently, I've transitioned my registration over to another medical practice where I'm pleased with how things are managed thus far—a decision I'm grateful for every day.
Delightful medical practice. The welcoming and supportive team consistently goes above and beyond to accommodate scheduling needs, including last-minute appointments. Exceptional general..
The Foxhayes Practice
Maria S.
This is by far the most disappointing general practitioner surgery I have ever been associated with! It begins with a frazzled receptionist, followed by two male doctors who appear both unqualified..
The Foxhayes Practice
Chloe S.
I'm absolutely delighted with the exceptional care provided by the Foxhayes Practice, particularly Dr. Dana Rogojan. She demonstrates remarkable thoroughness, compassion, and a genuine commitment to..
The Foxhayes Practice
June M.
The team has been incredibly supportive and arranged appointments for me promptly whenever I required assistance.
The Foxhayes Practice
Andy B.
I once cherished the experience at this practice; it was so easy to call, schedule an appointment, and feel heard and supported in all areas of my care. Then the pandemic struck, leading to new..
The Foxhayes Practice
Jayne J.
Excellent service that provides evening and weekend appointments, making it ideal for those with full-time jobs.
The Foxhayes Practice
Marek K.
From my initial visit, I am profoundly appreciative of the exceptional care and compassionate treatment I experienced at this medical facility. The staff consistently demonstrates an extraordinary..
The Foxhayes Practice
Chris P.
I'll absolutely endorse this practice! As a recent patient, every staff member I've interacted with has been remarkably supportive, truly extending themselves to ensure I feel understood. The entire..
The Foxhayes Practice
Katrina K.
The staff demonstrated exceptional professionalism and empathy. The care provided was top-notch. I confidently endorse this surgical procedure.
The Foxhayes Practice
justine a.
After struggling to secure an appointment with my usual clinic, I reached out to Foxhayes surgery. Living with asthma has made it challenging for me to control my symptoms effectively. Upon speaking..
The Foxhayes Practice
Beckie J.
The doctors are genuinely pleasant, and the staff is both friendly and very compassionate.
The Foxhayes Practice
Mo B.
I typically don’t write reviews, but I must say that Dr. Bracey and his team are absolutely fantastic. They respond to my inquiries promptly and display a genuine willingness to assist. It’s clear..
The Foxhayes Practice
Katie M.
Dr. Dana is truly exceptional - incredibly compassionate, thoughtful, and meticulous in her approach.
The Foxhayes Practice
Phil Chadwick
I have genuinely only ever had good experiences of this Practise. My wife and I consider ourselves lucky in that regard. I am amazed as to why other surgeries are organised so it is difficult to get..
The Foxhayes Practice
Rob T.
I have been a client at this practice for numerous years and consistently received quick, effective, and compassionate care. Recently, I organized an urgent X-ray and managed to gather feedback from..
The Foxhayes Practice
Alejandro G.
Having been a patient at the Foxhayes practice for a decade, I can confidently say that they have consistently delivered exceptional service whenever I've sought their assistance. The team comprises..
The Foxhayes Practice
Terry B.
I experienced extremely poor service during my recent visit. I required inhalers and arrived for my appointment ten minutes early. When the asthma nurse finally appeared, I overheard the..
The Foxhayes Practice
Francesca O.
I've been closely involved with Dr Bracey's practice regarding my mother's medical care for the past two years, maintaining ongoing communication with the doctor and his entire team, from reception..
The Foxhayes Practice
Wallace W.
What a delightful experience. I went in for my covid vaccine and was made to feel incredibly special. Mel is truly an exceptional staff member who goes above and beyond. Her approach is wonderfully..
The Foxhayes Practice
Alex.Gabriel M.
I genuinely feel that the medical professionals and entire team at Foxhayes exhibit a high level of professionalism and compassion towards the needs of their patients. I'm very pleased to be..
The Foxhayes Practice
HEATHER W.