Liberty Bridge Road Practice

Excellent healthcare provider! The clinical team demonstrated genuine compassion and attentiveness throughout my visits.

I found the customer service experience to be extremely frustrating. I attempted to book an appointment through the online system, but it was not functional, so I tried calling instead. I spent..

I enquired about registering at the practice after receiving a helpful response during my initial contact. Since my location falls slightly outside their standard catchment area, though only a short..

The reception staff were unhelpful and created an unwelcoming atmosphere during my visit. I found their approach to assisting patients lacking in courtesy, and this negatively impacted my experience..

Excellent experience at the practice. The clinician was knowledgeable, attentive to my concerns, and offered sensible, achievable guidance. Much appreciated.

The healthcare professional at this surgery is competent and appreciated, thank you 👍

This was an extremely disappointing experience for us.

I'm frustrated by the complexity involved in obtaining a basic prescription. The process has required: 1. An online consultation followed by a pharmacy visit, yet no prescription was provided. 2. A..

I have to say, not all the healthcare professionals at the practice treated me with care and respect. For nearly two years, I attended appointments regarding ongoing concerns including weight..

The reception staff have repeatedly directed me to obtain administrative assistance without providing clear guidance on how to proceed. I feel let down by the overall service experience.

Extremely disappointing. I would give a much lower rating if possible. Important test results went missing during a significant time in my life, and I have a serious fear of blood-related..

I have contacted the GP practice twice over the past month with a straightforward query regarding my medication. On both occasions, I encountered what I perceived as discourteous behaviour from the..

I'm very pleased to be registered at this practice. After two decades at my previous surgery, I made the decision to transfer because my concerns and experiences were consistently dismissed. It's..

I attempted to complete the online registration process through the NHS website but did not receive any communication for over a week. When I contacted the practice by phone, I was informed that the..

I find it puzzling when others voice concerns about this practice, as I have not experienced any problems throughout my time as a patient. The team members have consistently demonstrated..

I have had a very poor experience at this practice. The clinical staff appear to lack sufficient knowledge and seem to rely on external resources during consultations rather than drawing on their..

The service provided at this practice has shown considerable improvement compared to previous visits from some time back.

I have had a positive experience since registering recently. The clinical staff I have encountered have been approachable and demonstrated professionalism throughout my visits. My prescription was..

I'm unsure why there are negative reviews circulating, as the facility itself is contemporary and well-maintained, and the staff members have been courteous and professional. I appreciate the..

The healthcare professional I saw was very pleasant, helpful, and courteous. They demonstrated a considerate and empathetic approach to patient care.