Eastbury Surgery

Regrettably, I must echo the sentiments of the four preceding reviews. Attempting to consult a physician here is an exercise in futility. The healthcare provision is utterly unacceptable. The..

Exceptional medical procedure. Delightful physicians. Fantastic front desk staff.

I feel incredibly fortunate to have Eastbury Surgery as my healthcare provider. The front desk staff are consistently professional and streamlined in their approach. I must highlight that every..

I wouldn't claim it's flawless, but the app serves its purpose during urgent situations. Some appointments can be scheduled online in a short timeframe. Referrals to specialists are straightforward...

I was scheduled for a 2:20 PM consultation, but by 2:50 PM, I approached the front desk to inquire about the delay. The receptionist explained that a meeting running since 1:30 PM was causing the..

My attempts to book appointments over the phone have been abysmal, with a success rate of zero out of 15 tries over an 18-month period. Each booking attempt typically requires multiple..

Absolutely absurd situation where canceling an appointment for my mother is impossible due to an excessively long waiting line, which will inevitably result in a missed appointment. This has been..

Courteous staff The employees demonstrate a friendly demeanor. Nevertheless, I suspect the team might be experiencing workforce shortages.

I've never experienced such an efficient medical practice before. The staff are incredibly professional and compassionate, and the registration process was remarkably straightforward. They provide..

The service here was incredibly sluggish, and the elderly blonde receptionist was extremely discourteous. When I politely inquired about the delay, as my appointment was already 30 minutes overdue,..

I've experienced exceptional service and warmth from every staff member and physician at Eastbury Surgery. The interactions are consistently delightful, and the medical professionals genuinely..

We relocated to Northwood with our two small kids last year, and the healthcare experience has been stellar. Our children consistently receive their vaccinations punctually. My wife enjoys..

I've been a patient at this practice for over three decades. The medical staff have consistently been excellent, and their nurses can draw blood, saving me a trip to the hospital. Unfortunately,..

Alarmingly subpar. Their communication is non-existent, with phone lines perpetually unanswered - a problem clearly echoed in numerous other customer accounts. Even more concerning is the constant..

Excellent physicians who are attentive and unhurried during consultations. However, their communication channels are severely lacking. There's no email contact available, and getting through to..

Abysmal service with staff providing false details and then resorting to calling patients dishonest when confronted. Absolutely unacceptable! This practice clearly doesn't merit public healthcare..

Our family has maintained excellent health during our later years, greatly supported by the outstanding care provided at Eastbury Surgery. We want to express our gratitude to the reception staff,..

For a critical healthcare service, this medical practice is deeply disappointing. The personnel appear consistently absent-minded, with excessively prolonged telephone wait periods, giving the..

Absolutely abysmal patient support. I requested a referral letter over seven days ago, and they've made zero progress! Incredibly, they're now claiming it was processed this very morning! I'm..

I have been repeatedly let down by Eastbury Surgery over the years due to their poor service and lack of proper care. A few years ago, I went for a blood test but forgot to bring the letter..