LG

Laurence G. 4 years ago • From Google

Rating

Excellent

Nicky and team saved my vaccine paperwork

The GP Reception team at this clinic, consisting of Elizabeth, Shanice, and Nicky, truly stands out as exceptional. When I reached out regarding a complex vaccine status issue spanning NHS Scotland and NHS England, Elizabeth expertly guided me through the process with remarkable composure and professionalism. Nicky then swiftly registered me with Birdhurst in less than a day. My follow-up interaction this morning with Shanice was equally impressive - she was courteous, helpful, and provided me with the precise contact information needed to resolve my cross-border vaccine documentation. Another quick call to Nicky resulted in my records being immediately updated. Their collective service is so outstanding that I wish I could award more than 5 stars - I'm genuinely thankful and thoroughly impressed by their efficiency and dedication!

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