Northwood Medical Centre

Lubna, the healthcare assistant who performed my blood draw, was absolutely fantastic. The procedure was completely painless, and I was thoroughly impressed with her skill and professionalism. She..

I would like to commend the reception staff, particularly Joanne on this occasion, who was very helpful both on the phone and in the surgery, talking me seriously with patience and respect. I have..

Absolutely dreadful delays, with wait times consistently stretching to an hour and a half during each visit. My recommendation is to steer clear and seek alternative services if possible.

Consistently behind schedule for appointments. Patients endure waiting periods ranging from half an hour to nearly an hour. If we arrive 5 minutes late, they immediately cancel our slot, but when..

Practice demonstrated a complete disregard for the right to choose referral pathway, instead attempting to deflect blame onto other agencies. Upon direct communication with these agencies, it became..

Completely and utterly the most terrible medical practice in Birmingham. For someone with a job, securing a doctor's appointment here is practically unattainable. I followed their instructions and..

The team here is incredibly welcoming, and the physicians demonstrate genuine compassion. They consistently go above and beyond to provide support in every possible way. Considering the widespread..

If I could award fewer stars, I would. The management needs a complete overhaul, starting with hiring staff who actually show empathy. I just signed up today and already encountered a terrible..

I've been a patient at this medical practice for two decades and have consistently found their care to be excellent. While some past reviews have criticized the front desk staff as discourteous, I..

The medical practice essentially abandoned me, leading to a life-threatening sepsis situation. Neither the physician, receptionist, nor practice manager demonstrated any semblance of professional..

The GP Service has its merits, but attempting to contact them is an absolute ordeal. The Reception staff are courteous yet seemingly lost, struggling to guide patients effectively when appointment..

I've been registered with this medical practice for a month now, and I can genuinely affirm that they are exceptional. Scheduling appointments for myself and my infant has been completely..

As someone seeking medical care, I firmly believe in the importance of clear, open dialogue during these pivotal healthcare moments. Recognizing that unexpected situations can emerge, I emphasize..

The front desk employees display a consistently discourteous attitude. Heaven help you if you attempt to seek clarification or raise any concerns. Their service is unacceptable and absolutely..

Absolute frustration trying to schedule a consultation. Spent 20 minutes on hold, only to be informed that all slots are booked and the specific physician I require has no availability until next..

During my recent visits to this medical practice, Dr. Lubna Sharif has consistently impressed me with her exceptional bedside manner. She is consistently courteous, warm, and highly skilled in her..

I'm deeply disappointed. After learning my blood pressure is alarmingly elevated, I sought assistance, only to be brushed off and advised to contact emergency services or wait until after the..

Don't be swayed by the negative feedback; this medical practice maintains impeccable standards of cleanliness and professionalism. The healthcare staff—both physicians and nursing personnel—are..

Dreadful, poor uncaring attitude. They put barriers in place making it more difficult to access care. Avoid this practice!

I've been a patient at the Cotteridge practice for more than two decades, and their staff have consistently demonstrated exceptional compassion and understanding, particularly during my husband's..