Monire H. 6 years ago • From Google
Bad
If I could rate this lower than zero, I absolutely would. The front desk personnel are a complete disaster, taking forever to transfer you and ultimately just telling you to call back. This establishment desperately needs to replace its entire staff or seriously consider shutting down completely. The customer service is so abysmal that you'd receive more professional treatment from a corner convenience store.
Irene C.
9 months ago Getting an appointment with my regular physician seems like an impossible task. Each visit, I'm greeted by a different doctor, and during my last consultation, the GP admitted she needed guidance..
Lucas L.
6 years ago I've been a patient at HGP for two and a half years, and the physicians have been exceptionally caring, showing authentic concern and carefully listening to my health concerns. Scheduling a..
Alessandro S.
3 years ago Extremely let down by the majority of general practitioners at this medical center during our phone consultation. Without a doubt, this has been the least supportive healthcare practice I've..
Rebeca D.
5 years ago The front desk staff's attitude is consistently terrible! Their unprofessional behavior hasn't improved at all, despite multiple encounters. Whenever I've needed to contact the office by phone, I've..
Bridget R.
3 years ago I recently switched to this medical practice. The physicians and personnel are exceptional.
Thomas B.
5 years ago Immaculately maintained, spacious facility. The medical staff demonstrates exceptional care and responsiveness.
angelica (.
one year ago The front desk staff member I spoke with was incredibly helpful during our call. I truly appreciate their assistance.
dek o.
one year ago Absolutely dreadful experience trying to secure an appointment, with front desk staff seemingly dedicated to turning patients away or pushing them to self-book online. Constant staff turnover and an..
paul W.
3 years ago Chiara, my deepest wishes are that you successfully delivered a beautiful, robust infant. The ordeal you experienced was truly heartbreaking ❤️
Charlie W.
one year ago Utterly pointless general practitioner. They consistently fail to stick to scheduled times, and the doctor shows zero concern for patients' health issues. Multiple instances occurred where they'd..
Dzmitry S.
2 years ago An absolutely outstanding medical practice that sets the gold standard for primary healthcare!
Annie A.
4 years ago During my four-year tenure with this medical practice, I encountered no significant problems. Scheduling appointments was always straightforward, and the physicians demonstrated a commendable level..
Ross N.
4 years ago The reception team goes above and beyond with their assistance, and the physicians are consistently outstanding. I feel incredibly fortunate to have discovered such an excellent medical practice.
Mike F.
5 years ago Terrible leadership, disrespectful employees, and unprofessional conduct. Getting them to answer a call is like winning a lottery - highly unlikely.
N J.
2 years ago Once more, I experienced a top-notch consultation during a comprehensive session where meticulous examinations were performed with precision and dedication. The appointment was scheduled on short..
Jessica W.
2 years ago I genuinely believe this is among the top GP practices in the area. Whenever my child needs medical attention, we're seen right away, and the physicians consistently provide comprehensive care. The..
Lara P.
4 years ago I am utterly astounded by this practice's complete abandonment of patient care. The only way to access medical help is by enduring a grueling 30-minute wait during extremely limited time slots,..
Anita A.
6 years ago The scheduling approach of "ring us back tomorrow at 8:30am" is utterly frustrating and could easily push anyone to their breaking point. This method is completely ineffective. It's challenging..
Steven G.
3 years ago Continuing to be an excellent primary care medical practice!
Richard M.