AN

Anon N. one year ago • From Google

Rating

Bad

Nightmare Booking an Appointment at This Surgery

Securing an appointment is an incredibly challenging and anxiety-inducing ordeal. The process involves an utterly futile waiting game that drags on for weeks, and if fortune smiles upon you, you might eventually be granted an appointment when it was glaringly obvious from the start that you needed medical attention. The ability to pre-book appointments, which was once standard practice before the pandemic, has mysteriously vanished. Instead, you're forced to repeatedly endure the nerve-wracking process of calling repeatedly. The entire system operates solely for the clinic's convenience, requiring you to be on standby all day for a potential call, and then expecting you to instantly materialize at the surgery within moments' notice, or else restart the entire exhausting process. The level of service is nothing short of abysmal.

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