MT

Matt T. one year ago • From Google

Rating

Bad

Nightmare Call to Primary Care Surgery

In all my years as both a patient and NHS professional, this Primary Care surgery represents the absolute nadir of medical service. I cannot stress enough how strongly you should steer clear of this establishment. The staff are shockingly incompetent and indifferent, displaying zero concern for patient welfare and an absolute reluctance to provide any meaningful assistance. During a critical situation, I was forced to make an expensive international call from Spain, costing me nearly 20€ regarding my father's care. After enduring a brutally impersonal and glacial telephone system and waiting 25-30 excruciating minutes, the moment I identified myself, the receptionist deliberately terminated the call with what seemed like intentional malice.

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