Berrycroft Community Health Centre
Meg P. one year ago • From Google
Bad
Nightmare Clinic: Impossible to Get an Appointment
No appointments available, no check-ups possible, no emergency slots - you'll be lucky to even reach a receptionist, who'll likely just hang up or inform you of the impossibility. Expect to spend an hour on hold, only to discover you're 80th in line! 😂 Run!! If you're in this doctor's catchment area (which you probably are), even if you live an hour away, prepare for endless frustration. Getting a check-up is impossible, especially for a newborn. To secure an appointment, you must call emergency services at 8 am, only to be hung up on repeatedly until they've exhausted all slots. When they finally answer, they'll have modified their system to eliminate callback options, forcing you to waste hours in the queue! It's an absolute nightmare scheduling an appointment. I ensure my entire day is free just to navigate their impossible calling system or resort to dialing 111 when they claim no availability 🙄. They've clearly accepted far more patients than they can possibly manage. The much-praised callback option is a myth - it only works if you're below 30th in line; otherwise, you're condemned to wait 🤦🏼♀️
The medical staff are utterly ineffective and unprofessional. This practice seems completely pointless when its employees are so hostile and unhelpful towards patients. Instead of providing care,..
Berrycroft Community Health Centre
Ajay M.
The staff here lacks professionalism and competence. They misdirected me during a rainstorm and redirected me elsewhere. The receptionist seemed completely unfamiliar with her workplace. When I..
Berrycroft Community Health Centre
John D.
I attempted to schedule an appointment, but found myself 30th in line, necessitating a callback. Upon finally receiving a call, I requested a brief conversation with my GP to discuss my overdue..
Berrycroft Community Health Centre
James G.
Navigating healthcare services and securing timely appointments can be challenging within the NHS, but I've consistently experienced exceptional support and seamless organization at this medical..
Berrycroft Community Health Centre
Aden T.
I'm in the process of enlisting in the military and require a medical certification from my general practitioner, which I have successfully obtained.
Berrycroft Community Health Centre
Jamal A.
I've had my mother visit twice now, and still no communication from the medical staff. You really need to improve your service - patients are suffering and waiting far too long.
Berrycroft Community Health Centre
Kumar V.
Healthshare let me down by cancelling my scheduled appointments twice on the same day. Their service is completely unacceptable and demonstrates a lack of professionalism. An oversight organization..
Berrycroft Community Health Centre
Sylwester Z.
Absolute disaster of a general practice in Aylesbury!!! Scheduling appointments is a nightmare, especially for families with young children. They constantly disrupt existing bookings. The reception..
Berrycroft Community Health Centre
Mark A.
Aside from the courteous front desk staff and nursing team, this experience would have been a complete zero. The trainee physician spent a quarter-hour discussing my concerns, only to have the..
Berrycroft Community Health Centre
Sneha T.
Impossible to schedule a timely visit for pressing medical needs. Their phone lines only open past 8:15 am, and after enduring a 45-minute wait, I was informed all daily slots were filled...
Berrycroft Community Health Centre
Kayleigh C.
What a delightful encounter from the very beginning when I stepped into the reception area and was greeted by a welcoming staff member to schedule a telephone consultation, followed by a subsequent..
Berrycroft Community Health Centre
Adam A.
Dr Clayton is an absolute disaster. He's condescending, dismissive, and constantly talks down to patients while appearing clueless, always referencing his computer instead of actually listening. His..
Berrycroft Community Health Centre
Wayne W.
On September 3rd around 5 PM, I experienced respiratory issues and abdominal discomfort. The reception staff informed me that calling 111 was my sole option for securing a next-day appointment...
Berrycroft Community Health Centre
Stephanie R.
I expected to secure a same-day consultation by phoning at 8am, which is possible at Bedgrove surgery. I now deeply regret mentioning my recent house move, as we've essentially been left without..
Berrycroft Community Health Centre
aman c.
Scheduling an appointment here is impossible. The service is absolutely terrible.
Berrycroft Community Health Centre
simon s.
Challenging to provide feedback when scheduling an appointment seems impossible, the practice's service area is excessively large, rendering it completely inadequate for patient needs.
Berrycroft Community Health Centre
Aditi J.
Absolutely dreadful medical practice! When I attempted to schedule a travel vaccination for my child, the front desk staff member was incredibly unprofessional. Unbeknownst to her, I could hear her..
Berrycroft Community Health Centre
Ally H.
I want to express my gratitude to the reception staff member and Dr. Cyriac on this date (27.03.25). I encountered a challenge with medical documentation transfer from my previous healthcare..
Berrycroft Community Health Centre
Neil S.
I was truly delighted when our new medical facility arrived, Dr Surgery. It's a beautifully designed establishment with appealing building colors and spacious interiors. The staff are incredibly..
Berrycroft Community Health Centre
Caroline P.
Completely worthless front desk staff acting high and mighty like they're the physician, super strange when I had a straightforward inquiry about my leg issue. Unable to directly communicate with my..
Berrycroft Community Health Centre
Nikola N.