Beechwood Surgery (Newport)

Attempted to reach customer support, positioned fourth in the queue, only to be abruptly disconnected just as the call was about to connect. Redialed, but was met with continuous ringing and no..

I've been struggling with this medical practice for 5 months now. Attempting to schedule an appointment, I spent 2 months following up only to be told I had already missed a previously scheduled..

This medical practice is absolutely the most frustrating healthcare experience I've encountered. Getting through to schedule an appointment is practically impossible. Their phone line is perpetually..

Absolutely dreadful establishment. Staff completely unaccommodating.

Waited an excessive amount of time in the reception area, left completely unattended, and ultimately decided to depart without being seen. I'm actively seeking to transfer my medical care to a..

Scheduling a consultation here is incredibly frustrating! The physician quality varies dramatically - Dr Lawson is wonderfully thorough and, well, quite attractive (not that it matters, but true)...

The communication has been subpar. They consistently pledge to transmit the medical certificate through text, yet this commitment remains unfulfilled, with patients always required to pick it up..

Based on my firsthand journey, I'm incredibly impressed with this medical practice. When I underwent a significant, transformative surgical procedure two and a half years ago, even amid the..

Disrespectful, obstructive, and disagreeable service. We pursued legal action against them and successfully won our case. I would absolutely not recommend their business to anyone.

26th January. Once more, the receptionist was incredibly supportive in arranging my prescription review. Consistently very accommodating. 21st October. Exceptional experience for vaccinations..

After an excruciatingly long wait for my scheduled appointment, I discovered they hadn't properly processed my registration. Now I'm told I must restart the entire registration process and wait all..

Kelly Donegan is an exceptional healthcare professional who provides outstanding nursing care. Her skills, compassion, and dedication truly set her apart as a top-tier nurse.

It appears that a relative of mine is encountering prolonged waiting periods for medical assessment and care. This situation is causing me significant worry.

I contacted the medical practice this afternoon about a prescription refill, and despite it being late in the day, Caroline responded to my request with exceptional patience and genuine helpfulness...

i)Doctors are absolutely fabulous, caring and knowledgeable,but are let down by poor administration who demonstrate little understanding of patient needs for information- attitude shown by some is..

Called to schedule an urgent consultation for my child earlier today, and as is typical with medical practices, it took some time to connect with a staff member - though this delay is understandable..

This general practice is absolutely dreadful. Twice now, I've been stuck on hold for nearly an hour, only to have someone pick up the phone and then pretend they can't hear me before abruptly..

Absolutely terrible general practice. The staff display appalling attitudes and the service is completely unacceptable. The receptionists are particularly dreadful and represent the lowest point of..

Absolute time drain!! Attempting to call the medical practice is futile since their phone seems perpetually off the hook. I can confirm this without a doubt, as during my extended wait in their..

Exceptional care and outstanding professionalism. The front desk staff are fantastic, and the physicians are truly exceptional. I've been a patient at this practice for a year and a half, and..