VC

Valentina C. 11 months ago • From Google

Rating

Bad

Nightmare doctors surgery with terrible patient care

This medical practice is absolutely dreadful. Their appointment system is a complete nightmare - if you dare to call even a minute before 8am, you're already stuck behind a massive queue of 30 people, and when you finally get through, they claim to be fully booked every single time. The receptionist staff are unhelpful and confrontational. Waiting for test results is an exercise in futility; you're forced to constantly chase them down, and even then they instruct you to call back repeatedly. I strongly advise anyone against registering with this surgery, as their service is appallingly poor, and their standard response is simply to redirect you to call 111. The entire experience is absolutely terrible.

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