AM

Adam M. 2 years ago • From Google

Rating

Bad

Nightmare gp booking system that will test your patience

Navigating this medical practice's booking system is like being trapped in a bureaucratic nightmare. MyGP's appointment availability seems to exist in a microscopically brief window from 8:00 to 8:05am. Attempting to schedule a non-urgent consultation after 9am results in being told to call during an impossibly narrow timeframe. When you actually follow their instructions, you're confronted with a 40-person queue that inevitably ends with an abrupt disconnection after nearly 60 minutes of waiting. Despite claiming to accept new patients, they appear incapable of providing even minimal service to existing patients. I've been unable to secure a genuine appointment for years - the process is so arduous that it's practically impossible unless you're experiencing a medical emergency. In essence, I no longer consider this a functional GP service, which is why I'm changing practices. If by some miracle you manage to secure an appointment, the doctors themselves are excellent. However, for your own wellbeing, I strongly advise steering clear of this practice.

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