The Orchard Surgery

Avoid this clinic at all costs and head straight to the emergency department, or you'll waste endless hours waiting for an appointment. On the off chance you miraculously get past the discourteous..

The medical personnel and physicians here display an incredibly poor demeanor, consistently attempting to pressure patients into accepting their perspectives. They arbitrarily modify prescriptions..

This practice is absolutely abysmal, and I'm struggling to articulate my frustrations. 1. Securing a daytime consultation by phone is practically impossible. 2. Attempting to reach reception around..

The medical staff at this practice are completely out of touch, constantly avoiding direct patient interaction by using their receptionist as a shield. I'm thoroughly frustrated by the endless cycle..

The staff here are utterly incompetent, particularly the slim older woman who is completely ineffective at providing assistance. Whenever you seek help, she seems bewildered and slow to comprehend,..

Rude staff Terrible customer service Unprofessional and arrogant employees Miss J B is completely incompetent as a receptionist, displaying a senseless and unprofessional attitude. Half the time,..

Phone consultation with compassionate and understanding locum physician Dr. Lerner was excellent. Feeling worried about my test findings, he carefully walked me through the results, potential..

Abysmal customer service. I've been without medical attention for almost six years, suffering from asthma and approaching 50. The receptionist with green hair was incredibly difficult and..

I've consistently had smooth interactions without any issues. This reflects my personal encounter, so I can only speak from my own perspective.

They should definitely consider allowing patients to schedule consultations further out, perhaps up to seven days ahead of time, but overall this is an excellent medical practice.

I've just encountered an absolutely exceptional receptionist who truly exceeded my expectations. Although I'm not a frequent visitor to medical facilities, I'm thoroughly impressed with the..

I struggle with mental health issues, and the staff here completely disregard my concerns! Their sole focus is pushing talk therapy without considering alternative approaches. When I clearly..

Welcoming employees and excellent customer assistance

I am grateful to Orchard Surgery for their compassionate and professional team who have been a tremendous support to my elderly mother throughout this challenging period. Their staff has been..

Unbelievable! My mother is a patient here, though I don't reside locally. For eight weeks, the surgery has completely failed to address her critical health issues, and she hasn't even been examined,..

This surgical experience was far from satisfactory. Dr. Mendes appears to be a potential medical risk. When it comes to your personal well-being, I strongly advise against gambling with this..

Performs exactly as a surgical procedure is intended to perform

I'm constantly frustrated by the impossibility of reaching reception. There's no point even attempting to queue. My mother, diagnosed with dementia in 2020, hasn't consulted a physician since then...

Utter disaster of a medical practice. My encounters reveal... The front desk staff are discourteous, insensitive to patient concerns, interrupt conversations and dismiss individuals mid-sentence.....

The frontline staff were decent, but the management representatives were absolutely terrible. An error occurred with my appointment. While I was frustrated, I recognize that mistakes can happen, but..