CJ

Cerys J. 2 years ago • From Google

Rating

Bad

Nightmare gp surgery with terrible reception staff

Absolute nightmare of a medical practice. They should be deeply embarrassed. Getting appointments for my infant son is an impossible challenge, primarily due to the nightmare of dealing with their reception staff. One particular receptionist, who I'm certain causes widespread frustration, desperately needs to understand her role is to BOOK APPOINTMENTS, not induce overwhelming anxiety in parents. After having the phone abruptly disconnected when requesting to speak with the practice manager, I visited the surgery only to be met with smirks and giggles from the same receptionist, while I was visibly distressed and in tears about my child's situation. My conversation with practice manager Caroline was equally disappointing, as she appeared overly defensive of her staff and provided zero meaningful assistance. I ABSOLUTELY do not recommend this GP surgery and strongly advise thoroughly investigating local medical practices before registering. I am committed to holding them accountable to prevent recurring incidents like my previous experience, where my 5-week-old was denied an appointment and ultimately required an emergency ambulance, resulting in arm scarring due to delayed medical attention for a rash. As an additional note, if you're seeking employment and have "COMPLETELY UNPROFESSIONAL & UTTERLY USELESS" as a career highlight, this is your ideal workplace.

Other reviews for Blandford Medical Centre