GB

Garry B. 2 years ago • From Google

Rating

Bad

Nightmare healthcare experience with impossible appointment system

Getting a medical appointment feels like an impossible game of chance. Your odds of securing a face-to-face or even a telephone consultation are slimmer than winning the lottery. First, you have to actually manage to reach a real person, which is a challenge in itself. Attempt to book an appointment at 8am? Good luck. You'll likely spend an eternity on hold, listening to a monotonous waiting queue, only to be informed an hour later that "all appointments are fully booked". Try again at 10:30am, and you'll receive the exact same disappointing response. Your alternative? Head to the Emergency Department or a Walk-in Centre. By the time you potentially see a doctor, so much time will have passed that you might have completely forgotten the original reason for seeking medical attention.

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