RM

Rares M. 3 years ago • From Google

Rating

Bad

Nightmare healthcare experience with incompetent medical staff

Hands down the most abysmal customer service imaginable. Endless phone wait times, with staff who are discourteous, arrogant, and completely ineffective. If you happen to miss their single call, you're condemned to restart the entire waiting process, as they only leave a cryptic voicemail and never attempt a second contact. This service is unequivocally the most terrible experience EVER, without question. I've been languishing for nearly twelve months just trying to get critical cardiology test results reviewed, and despite repeatedly emphasizing the urgency, I'm met with the same dismissive and unhelpful response. I strongly advise anyone to avoid this medical practice at all costs. The sole reason I'm granting a single star is simply because the rating system prevents me from giving zero.

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