MC

Marion C. 4 years ago • From Google

Rating

Bad

Nightmare healthcare experience with terrible customer service

Impossible to get through to them! The phone line is constantly engaged, and scheduling an appointment requires dedicating one to two hours of your time just waiting. Then you're subjected to discourteous receptionists who somehow expect you to remain composed after such an exhausting process - it's completely ridiculous! Want respect? Try actually demonstrating genuine care, which should be the fundamental aspect of your role! I've made over 150 calls, and the line remains perpetually busy - who operates a business like this???? And there's no way to book an appointment in person! This is for an 8-month-old infant suffering from a severe cough, which is absolutely unacceptable!

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