KK

Katrina K. 3 years ago • From Google

Rating

Bad

Nightmare medical experience with unhelpful staff

Terrible experience. The front desk staff are incredibly discourteous, and scheduling an appointment is practically unattainable. I'm forced to go through my general practitioner to eventually receive a physician's callback, but the entire procedure is drawn out, and the chances of securing an in-person consultation are incredibly slim. This approach completely discourages seeking medical assistance. One receptionist, Shirley, is particularly abrasive, making patients feel like they're being interrogated and are an inconvenience. I'm actively exploring options to transfer to a different practice, as this is undoubtedly the most subpar medical facility I've encountered, and I've barely been registered here.

Other reviews for Oaklands Surgery