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Oswald W. 3 years ago • From Google

Rating

Bad

Nightmare medical practice with terrible customer service

Undoubtedly the most poorly managed medical practice in Southampton. Complaints are universal among patients. The reception staff are consistently unhelpful, dismissing patients with instructions to call back in a week, while forcing individuals to endure interminable queues exceeding an hour - seemingly hoping patients will simply give up and disappear. The entire operation is appallingly mismanaged, representing a complete embarrassment to the NHS. This practice epitomizes the systemic failures within healthcare, desperately requiring comprehensive investigation. They are fundamentally neglecting patient care and displaying absolute indifference to their responsibilities.

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