NL

Nigel L. 2 years ago • From Google

Rating

Bad

Nightmare medical practice with zero customer service

I repeatedly called 50 times, only to be stuck in a queue and informed that no appointments were available. This is no exaggeration. Their answering machine advises against visiting in person to schedule appointments, yet I was then instructed to arrive at 8:15 and wait in line to book one 🤷‍♂️. They force patients to return the following day for a sick note, instead of handling it immediately, making you wait while they leisurely process paperwork at their own pace 🤬. It seems they deliberately enjoy squandering patients' time. The reception staff and doctor are discourteous and behave as if they're untouchable. The experience is incredibly frustrating. If you have any other options, steer clear of this medical practice.

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