Royal Arsenal Medical Centre
Robin H. one year ago • From Google
Bad
Nightmare medical practice with zero patient care
Absolutely dreadful. Their new booking system restricts appointments to online reservations before 2pm, making scheduling incredibly challenging. The reception staff are completely unhelpful and unaccommodating. I was reprimanded for being five minutes late to an appointment, despite being initially directed to the wrong area by their own staff. Later, they kept us waiting 20 minutes for vaccinations, which caused my baby to become unsettled and upset, unnecessarily escalating the stress of the entire situation. They show zero concern for the difficulties patients face when trying to secure appointments. Multiple times, I've observed patients confronting staff out of pure frustration - whether over medication issues or regarding poor treatment of patients, like a young mother who was poorly handled. An absolutely terrible medical practice.
I wasted nearly an hour waiting on hold, attempting to schedule a blood test consultation with a nurse. After all that time, I was informed that a general practitioner must first approve the..
Royal Arsenal Medical Centre
clippy F.
Exceptional patient care with compassionate physicians and an incredibly supportive team. This medical facility stands out as the top healthcare provider in the region, and I wholeheartedly endorse..
Royal Arsenal Medical Centre
Michael W.
Encountered difficulties scheduling a consultation recently, but what a transformation occurred. Upon arrival, I was welcomed warmly by the front desk staff who were incredibly supportive. They..
Royal Arsenal Medical Centre
Mo M.
Appalling healthcare service that completely misses the mark! The medical staff demonstrate zero empathy, completely dismissing patients and refusing to listen to their concerns. They instantly..
Royal Arsenal Medical Centre
Mariam B.
I wish I could award them negative stars due to their complete disregard for patient welfare. It seems negligence permeates every level of this facility, from leadership down to medical staff and..
Royal Arsenal Medical Centre
Theo K.
I was seeking an immediate medical consultation. When I phoned around 1 PM requesting assistance, they had no availability and instructed me to call back on Monday. I then contacted 111, who..
Royal Arsenal Medical Centre
Monika S.
Dr. Ritchi and the nurse provided exceptional care during my visit. The doctor was compassionate, understanding, and demonstrated extensive medical expertise. I'm thoroughly impressed and would..
Royal Arsenal Medical Centre
Hoda M.
I'm forced to award a single star, though I'd prefer none. Despite being a patient here for 24 months, scheduling an appointment is utterly absurd. Each time I call, I'm condemned to endless..
Royal Arsenal Medical Centre
Klauz M.
I encountered an absolutely terrible experience with this general practitioner. Living with chronic back issues since childhood, my condition has progressively deteriorated with age. There are..
Royal Arsenal Medical Centre
Ralph C.
I received a message instructing me to schedule an online appointment through accurx for blood test results, but no link was provided. After struggling for a quarter of an hour, searching the..
Royal Arsenal Medical Centre
Amy C.
I was left devastated by Nurse Selina Latis this morning after being deceived and verbally mistreated, with the door dramatically shut in my face. Upon arrival, I apologized for being slightly..
Royal Arsenal Medical Centre
Jenny M.
Without a doubt, this is the most incompetent general practitioner I've ever encountered. I've been struggling to secure an appointment for months after they arbitrarily terminated my prescriptions..
Royal Arsenal Medical Centre
Davina P.
I've reached my breaking point. I'm actively seeking a new medical practice for myself and my daughter, as I can no longer tolerate staying here. Despite always trying to be understanding, I feel..
Royal Arsenal Medical Centre
Veron V.
Regarding the medical facility, I haven't experienced their primary services, but I've visited several times for the community midwife appointments. Each time, the clinic has been efficiently..
Royal Arsenal Medical Centre
G (.
The practice remains consistently deserted, but they still fail to accommodate patient consultations. It seems they're solely preoccupied with online appointment reviews, which they ultimately don't..
Royal Arsenal Medical Centre
Andy Y.
During both phone and in-person interactions, the staff made me feel like an inconvenience. I was denied a medical consultation and instead directed to seek advice from a pharmacist regarding my..
Royal Arsenal Medical Centre
Uriah B.
I reluctantly award this medical practice a single star, wishing I could rate it even lower. Having been a patient at Burrage surgery for more than two decades, predating their current premises, I..
Royal Arsenal Medical Centre
Naz A.
Scheduling a doctor's appointment here is incredibly frustrating. The clinic only allows bookings through their website, and you're restricted to specific time windows. Even if you're quick to log..
Royal Arsenal Medical Centre
Pauline B.
As a recent addition to this medical facility, I've been impressed by the welcoming demeanor of the front desk staff. In particular, Zoe, who I interacted with most frequently, was exceptionally..
Royal Arsenal Medical Centre
kadee w.
Their service is a complete waste of time. Booking an appointment is so convoluted that most patients give up before succeeding. Last week, they booked me with a doctor who wasn't even working,..
Royal Arsenal Medical Centre
Dennis T.