Hazeldene House Surgery
Angela H. 3 years ago • From Google
Bad
Nightmare medical practice with zero patient care
These physicians were excellent in the past, but now they're absolutely terrible!! It's virtually impossible to secure an appointment - you have to call at 8am sharp! When you finally get through, you're 17th in the queue and all slots have vanished. You're instructed to call the next day for emergencies or Friday for pre-booked consultations. This morning I called again, finding myself 10th in line, and upon finally being connected, discovered all appointments were already taken!!! What options do I have 🤷♀️ This medical practice creates immense anxiety whenever I need to schedule a visit. The receptionist shows zero compassion, simply responding with a blunt "no" and nothing more. If alternative options existed, I would switch practices immediately, but unfortunately, no other choices are available.
This medical practice is absolutely the most terrible surgery I've encountered. The front desk employees are incredibly discourteous, cold, and completely lacking in compassion. They desperately..
Hazeldene House Surgery
paul S.
Quick scheduling and top-notch surgical care every single time. Consistently impressed with their ability to get me in promptly and provide excellent medical treatment.
Hazeldene House Surgery
Angela H.
These physicians were excellent in the past, but now they're absolutely terrible!! It's virtually impossible to secure an appointment - you have to call at 8am sharp! When you finally get through,..
Hazeldene House Surgery
Phi A.
Based on my personal observations, the medical practice seems to be making significant strides. Despite a history of negative perception accumulated over time, I sense a positive shift is underway...
Hazeldene House Surgery
Rebecca J.
Terrible experience. Went in with two problems, both of which went unaddressed. Completely futile visit where you're essentially dismissed and expected to handle everything on your own.
Hazeldene House Surgery
Gabrielle T.
When I attempted to book a medical consultation this morning at 8:00am, I encountered a frustrating and inefficient process. After being left on hold until 8:40am, the receptionist provided an..
Hazeldene House Surgery
Ollie C.
Attempting to connect via phone is an absolute nightmare. Enduring a 35-minute wait only to be abruptly disconnected the moment a representative picks up, forcing me to restart the entire..
Hazeldene House Surgery
Ed T.
A complete disaster from start to finish. The communication is entirely one-sided and incredibly frustrating, with zero opportunity for dialogue or clarification. Scheduling an appointment is..
Hazeldene House Surgery
J T.
Getting an appointment here is a nightmare! The situation remains completely stagnant over the past 24 months. Online booking is non-existent, and you're limited to calling only on Wednesdays or..
Hazeldene House Surgery
barrie W.
Solid recommendation, Dr. Clegg. Thanks for the advice. Barrie.
Hazeldene House Surgery
Gary H.
I've been a patient at this medical practice since the mid-1990s, and I can confidently say they've been exceptional throughout the years. Their professionalism, efficiency, and effectiveness have..
Hazeldene House Surgery
Karen G.
Throughout our four-plus years with this medical practice, we've consistently received exceptional care. The entire team, from the general practitioners to the support staff, demonstrates remarkable..
Hazeldene House Surgery
Nigel M.
I contacted the medical practice this morning and secured a same-day consultation slot. The physician addressed my health concern efficiently and provided the necessary guidance without unnecessary..
Hazeldene House Surgery
Lexi L.
Parking here is an absolute headache. The lot is completely packed, and locating a spot nearby is a major challenge. Make sure to give yourself an additional 10-15 minutes before your scheduled..
Hazeldene House Surgery
Trooper 6.
I steer clear of this establishment, and I'm thankful for that. My partner has experienced endless difficulties, to the point where they're unable to obtain a simple health clearance document!!!! In..
Hazeldene House Surgery
Colin M.
Quick and efficient service with minimal waiting time
Hazeldene House Surgery
Mary M.
Top-notch customer support that truly exceeded my expectations
Hazeldene House Surgery
Anonymouse
The doctors at this practice are all very good, however, the reception staff are unempathetic and unhelpful and let it down enormously. After recently receiving a text message asking me to call and..
Hazeldene House Surgery
Sharron S.
Terrible service! Rhonda displayed an unacceptable level of rudeness and completely unprofessional behavior.
Hazeldene House Surgery
Sophie g.
The medical practice is absolutely terrible. They seem solely focused on money and leave patients' concerns untreated. The waiting times are ridiculous, with doctors making you sit for an hour only..
Hazeldene House Surgery
Yvonne M.