SL

Stuart L. one year ago • From Google

Rating

Bad

Nightmare pharmacy service destroying patient's health

Arguably the most inept team who brazenly deceived me today after phoning to verify my recurring prescription - a process I must constantly chase every fortnight as if it's brand new each time. Today I called to confirm and was assured my scripts were dispatched, only to discover after spending £20 on a taxi that absolutely nothing had been sent. In fact, they arbitrarily changed my pickup date without any notification, leaving me without critical medication for an entire day. The reception staff initially claimed responsibility, then abruptly ended the call once they ran out of excuses to mask their monthly failures. I've already lost 8 days this year because of their complete incompetence. But apparently, my suffering is acceptable to them. An absolute mockery - zero stars is too generous.

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