DD

Dunc D. 7 years ago • From Google

Rating

Bad

Nightmare receptionist ruins healthcare experience

An elderly blonde woman at the front desk - what on earth?! She's got a seriously problematic attitude. Trying to get information from her was like extracting teeth. She's hands-down the most uncooperative receptionist I've ever encountered. She wouldn't offer a single piece of guidance unless I explicitly asked for it. Fortunately, her colleague overheard and stepped in to assist me. I'm seriously contemplating switching my GP because booking appointments is already an absolute nightmare. My 40+ phone calls this morning are proof of that.

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