Lister House Surgery

The medical practice has completely deteriorated since Dr. Odong's retirement. The current staff are incompetent and the wait times are absurdly long. What was once an excellent healthcare facility..

The service is absolutely terrible, and their customer support is the most abysmal I've ever encountered - it's unbelievably bad.

I attempted to book a telephone appointment this morning from 8:30, only to be told at the end of a lengthy wait that no slots were available. After spending over two hours on the phone, what was..

THIS IS THE ABSOLUTE WORST GP SURGERY IMAGINABLE! IT DESERVES TO BE COMPLETELY TORN DOWN. Both the front desk staff and the 'doctors' who seem to have been scraped from the bottom of a garbage bin..

If I could assign a rating lower than the minimum, I absolutely would. The most horrendous practice I've ever encountered, without a doubt. First off, the receptionist was incredibly discourteous,..

Absolutely dreadful medical practice. Booking an appointment is practically impossible. Constant delays and tardiness. The physicians consistently refuse to provide hospital referrals. The quality..

Avoid this medical practice at all costs. The general practitioner is terrible, and the front desk staff are extremely discourteous.

I'd rate this establishment at absolute rock bottom, delivering the most abysmal service imaginable. Despite navigating their supposedly helpful 111 system, it still took a staggering two full days..

For a while, it was evident that the service at Lister House Surgery had deteriorated significantly. Nevertheless, I recently had to interact with the practice and was pleasantly surprised to..

1.3 seems generous. An even lower rating would be justified. The current front desk staff are completely ineffective, with Celia being the sole exception who provides any real assistance. Attempting..

Completely useless GP practice. Seeking medical care here is like gambling with your health. Getting a face-to-face consultation is practically impossible, even for children. Since the lockdown,..

The medical practice located here provides a warm and inviting atmosphere.

Absolutely terrible medical practice with zero availability for appointments. Without a doubt, the most incompetent doctor's office in the entire United Kingdom. The front desk staff are incredibly..

Terrible customer service from GP, completely unresponsive and unhelpful.

Their punctuality is absolutely abysmal! I arrived precisely at 15:25 for my scheduled 15:30 appointment, yet the nurse was inexplicably 20 minutes behind. The delay was so significant that I was..

I'm incredibly exasperated with the service at this medical practice. Previously, their appointment booking system required calling at 8:30am, but even when dialing precisely at that moment, you'd..

I underwent a phone consultation where the physician only attempted to contact me twice, which was insufficient time for me to respond. Upon calling the following morning and describing the..

Absolutely appalling service. Securing an appointment is nearly impossible. You ring first thing in the morning only to be informed you're 5th, 12th, or 20th in the queue; and by the time someone..

What an absolutely dreadful establishment. I wouldn't even recommend it to my worst enemy. The staff seem completely disinterested, wearing fake smiles that barely mask their indifference. The..

I've repeatedly attempted to secure medical appointments, but without success. The front desk staff consistently redirects and complicates the process. I've invested nearly three hours across..