Island Health

It's been incredibly frustrating trying to secure a doctor's appointment. The current consultation process is ridiculous - when you call the medical practice, you're stuck as caller number 9 in an..

Completely disastrous Endured more than 40 minutes on hold before giving up. Reportedly, seven other callers were ahead of me in the queue. Any remaining positive sentiment I harbored for this..

Initially, my previous critique was harshly critical, but I must acknowledge that progress is happening rapidly. Once you become familiar with the updated procedures, everything runs smoothly...

I've had an exceptional experience with this medical facility. They were genuinely committed to identifying the root cause of my symptoms, rather than simply writing a prescription. The physician..

Completely unacceptable customer service from the representative who was utterly unhelpful. I wish I had caught his name so I could file a formal grievance. Not that I expect anything would change...

Avoid this practice at all costs - they consistently deflect blame onto others, particularly the pharmacy, even when presented with clear proof of the GP's dishonesty. When confronted with facts,..

I received my vaccination today and was fortunate to have Billy as my healthcare provider. He was absolutely fantastic!

I sought medical assistance for menstrual discomfort during my initial visit, anticipating consultation with a healthcare professional for pain management. However, the front desk personnel proved..

Completely worthless! They might as well close their doors. Incredibly ineffective, staff seems completely disinterested. They've been dysfunctional since the pandemic began. Absolutely zero patient..

Be mindful of the establishment's operating schedule.

An absolutely terrible general practitioner. It's impossible to accomplish anything with them. They appear completely indifferent to the urgency of medical matters, despite the fact that health..

Econsult is completely non-functional, and their communication is abysmal. They never answer calls, making them the worst medical practice I've encountered. The staff, particularly Kiera, display a..

Utterly appalling customer experience... discourteous employees, definitely avoiding this pharmacy for future prescription needs

Truly terrible experience with this medical practice. The physicians are completely unresponsive, and on the rare occasion they do reply, it's sporadic and utterly useless. There's one bright spot -..

This situation has become utterly absurd. I've been attempting to schedule an appointment for my mother for weeks now. I religiously wake up at 7:30am every morning and wait for the econsult to open..

Scheduling an appointment here is utterly ridiculous. The phone lines are perpetually jammed, and the online consultation system is unreliable at best. Even when you manage to submit an e-consult,..

Endured a wait exceeding three-quarters of an hour until the call disconnected on its own. Completely unacceptable, particularly during the winter season when respiratory illnesses can pose serious..

Promptly addressed the digital inquiry, everything looks promising at the moment.

I had a vaccine appointment initially set up by a nurse, but reception called weeks later to cancel and reschedule. They then called again within minutes, cancelling and rebooking once more. The..

Incredible! Their conduct is utterly appalling and completely unprofessional. It's astonishing how the overwhelming majority of reviews are one-star ratings! They truly don't even merit that...