Priory Medical Group
Anonymouse 10 hours ago
Bad
Appointment
BadReception
BadCleanliness
BadCare
BadRespect
BadSeen On Time
BadNo appointments by 9am
Called in from 8.05am, was on hold for over an hour - text message by 9.13am to inform me no appointments. This is relentless, never ending and neglectful considering they are supposed to have a duty of care. This GP service needs to be shut down!!!
The receptionist, Mel, displayed an extremely unhelpful and condescending attitude during our interaction. In contrast, the physicians at Priory Cornlands Road have consistently been warm and..
Priory Medical Group
Bidyut B.
I'm puzzled by the numerous negative reviews for this establishment. My personal experience has consistently been characterized by prompt and supportive service from this practice. The reception..
Priory Medical Group
Molly H.
Overall, the service is top-notch - the digital reservation system is incredibly user-friendly, and I consistently receive a follow-up call within a few hours of submitting my request. Every medical..
Priory Medical Group
Anonymouse
Trying to get an appointment at Priory Medical is almost impossible. You have to submit an online application and the standard response is that they will get back to you in the next 4 to 8 weeks!
Priory Medical Group
Aidan H.
The front desk staff was absolutely terrible, completely unhelpful and only interested in brushing me aside. I provided my callback availability, which they completely disregarded. When they did..
Priory Medical Group
stewart r.
Forget trying to consult a physician directly; instead, you'll be contacted by someone who presumes medical expertise. An absolutely unacceptable approach to healthcare.
Priory Medical Group
Julie B.
Absolutely shocking service from the reception staff. They display complete incompetence and a total lack of compassion. Their unprofessional attitude and inability to provide clear, helpful..
Priory Medical Group
Kyle K.
Absolute rock bottom rating if the platform allowed it. I'm completely cutting off all communication and want nothing to do with this business.
Priory Medical Group
Anne A.
I stopped by the Heworth medical center regarding a prescription issue. The young receptionist was friendly but unable to adequately address my concerns. Another staff member, seemingly more senior,..
Priory Medical Group
Anonymouse
Some pleasant staff and GPs (should you ever get to see one). However, Priory Medical must be one of the worst primary care providers in the country. From a patient perspective, it seems all..
Priory Medical Group
nicola a.
Switched healthcare providers due to the receptionist staff's incredibly unprofessional demeanor. They consistently evade responsibility without consequence. Priory Medical Group demonstrates a..
Priory Medical Group
Dave S.
Absolutely appalling how this medical practice handles appointments, refusing scheduling on 13/12/18 and offering no slots before Christmas unless deemed urgent. The facility is clearly not..
Priory Medical Group
John M.
Their customer service has rapidly deteriorated, and when issues are raised, they consistently fail to respond within their own stated timeframes. They provide zero updates on complaint progress and..
Priory Medical Group
Andy N.
Absolutely outstanding service. Each interaction has been remarkable. They offer convenient scheduling and the ability to secure earlier time slots at their affiliated clinics. I'm genuinely puzzled..
Priory Medical Group
Joanne R.
These folks come highly endorsed. Their service is top-notch and they go above and beyond to assist customers.
Priory Medical Group
Paul E.
The service is completely unacceptable. As a long-standing patient of this group, I find their online form submission utterly futile when the only response is a message stating... We'll contact you..
Priory Medical Group
Jac J.
Accompanied a companion to their medical visit at this facility. The place seemed disorganized and appeared somewhat rundown. However, the personnel were genuinely friendly and welcoming.
Priory Medical Group
Simon P.
I typically reserve my reviews for praising experiences, but I'll break that pattern to highlight the frustrations with Priory Medical Group, an organization that appears intentionally obstructive..
Priory Medical Group
Jonny D.
When we relocated to Acomb, I harbored initial doubts about registering with this medical practice. However, those concerns quickly dissipated. The healthcare team here has been remarkably..
Priory Medical Group
Hannah S.
I messed up my attempt to renew a prescription recently and had to resolve the issue urgently before my trip to Scotland for a family funeral. The staff were incredibly supportive and went above and..
Priory Medical Group
Anita S.