SK

Shan K. 3 years ago • From Google

Rating

Bad

No Appointments for My Elderly Mom

The reception staff are completely useless. We've repeatedly tried to secure a medical appointment for my elderly mother, an 84-year-old heart patient, but they consistently claim no slots are available. The reception team appears utterly disinterested in providing any meaningful assistance. Their standard response is to suggest we go to the emergency department if we believe the situation is critical. Their incompetence suggests they should seriously consider shutting down their practice if they're unable to deliver even basic patient care. It seems they're either overwhelmed or simply indifferent. We desperately need medical professionals who genuinely care about their patients, not just staff who occupy space and collect a paycheck. These receptionists seem more concerned with their appearance than patient welfare. If you cannot provide even minimal support, then close your surgery and spare everyone the frustration. ABSOLUTE DISGRACE.

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