Oakwood Medical Centre
Xxrumka X. 2 years ago • From Google
Bad
No appointments left again
I've had the absolute worst experience with this medical centre in the UK. Every single time I attempt to book an appointment, they claim to have no availability. This morning at 8am, I witnessed the receptionist booking just three people and then declaring no further appointments for the day. The council advised me to urgently secure a GP appointment due to my health issues. Despite being registered here for over five years, I've barely managed to get a handful of appointments, which consistently results in me ending up in hospital because they refuse to schedule patients. Additionally, I have a message for the receptionist at OAKWOOD MEDICAL CENTER: if you dislike your job, please find another one. Stop inflicting your negative attitude on patients seeking help. When I disclosed my suicidal thoughts and requested assistance, being told "that's not my problem" is unacceptable. You're fortunate I'm an adult, but if a vulnerable teenager received such a dismissive response, the consequences could be devastating. Just imagine the horror of your own child harming themselves because a medical professional showed complete indifference and refused to help in their moment of crisis.
Absolutely dreadful experience. I've been waiting two months and they still haven't provided the referral I need.
Oakwood Medical Centre
Aurélie P.
Kudos to Nurse Marina, the absolute master of smear tests! Her approach made the entire procedure feel effortless and calm. I've never experienced such a quick and painless screening before...
Oakwood Medical Centre
Shayal J.
Getting a doctor's appointment here is a total nightmare. The phone lines are perpetually busy, and the front desk staff display zero interest or willingness to assist patients. This medical..
Oakwood Medical Centre
Katy N.
Oakwood Medical Centre is outstanding! The physicians are incredibly supportive, attentive, and compassionate. I consistently feel thoroughly cared for during my visits. Strongly recommended! I..
Oakwood Medical Centre
Carlotta R.
Giving this a single star is the only reason I'm writing this review. As a London native who has lived in various city neighborhoods, I can confidently state this is the most incompetent GP practice..
Oakwood Medical Centre
SEVKO 1.
Getting a reservation here is a nightmare. The front desk staff are completely unaccommodating and display a terrible attitude towards customers.
Oakwood Medical Centre
Harvey Z.
If I could award no rating, I absolutely would. This might be the most incompetently managed medical practice in the entire United Kingdom. Their internal communication is completely non-existent...
Oakwood Medical Centre
David J.
The healthcare providers are adequate, but the administrative team operates this facility solely in their own interest. They exhibit an extraordinary lack of helpfulness and frequently display..
Oakwood Medical Centre
Sukriye S.
Dr. Dogan provided exceptional care during my visit, demonstrating both compassion and meticulous attention to detail. I truly appreciate having such a wonderful healthcare professional looking..
Oakwood Medical Centre
Aytac K.
I've had an absolutely terrible experience with this GP practice. I've attempted to schedule an appointment by phone around 20 times, and every time they just keep telling me to call back at..
Oakwood Medical Centre
jo c.
I have been a patient at this practice for an extensive period, and I can confidently say they are absolutely exceptional. Dr. Dogan is an outstanding physician who has been instrumental in helping..
Oakwood Medical Centre
May L.
Absolute disaster of a medical facility. They gave me the runaround with phone calls, constantly pushing me to call back later - first at 12:30, then an hour after that, until they finally suggested..
Oakwood Medical Centre
Kelly K.
It's a complete mockery of service. Regarding registration..... They force you to make multiple visits for a single task because they consistently fail to provide comprehensive information upfront...
Oakwood Medical Centre
Tezay M.
Called precisely at 8 to schedule a booking, but the phone line was constantly busy, with no hold or waiting list mechanism. Absolutely frustrating.
Oakwood Medical Centre
Rachel D.
The healthcare professional conducting my cervical screening was exceptional, ensuring a completely painless procedure. I'm immensely appreciative, as I typically dread these examinations with..
Oakwood Medical Centre
Lidia B.
It's disappointing that they promise to take your call in the morning, but when you do call, they abruptly end the conversation. After multiple attempts, the line remains perpetually engaged or they..
Oakwood Medical Centre
chris K.
Had a delightful conversation with Daniela, a friendly representative who went above and beyond to assist me. Her customer service was exceptional and made my experience truly pleasant.
Oakwood Medical Centre
Tanya V.
Unprofessional medical staff with a terrible attitude. Stay away from this healthcare facility at all costs.
Oakwood Medical Centre
Eyal P.
Steer clear of this location if possible. The reception staff are completely incompetent and fail to handle even the most basic tasks effectively.
Oakwood Medical Centre
Chiara B.
I'm completely frustrated by the booking process. This morning, I wasted 20 minutes attempting to enter the hold queue at 8am, only to be repeatedly disconnected. The customer service is absolutely..
Oakwood Medical Centre
Katerina K.