The Allum Medical Centre
Anonymouse 2 months ago
Poor
Appointment
AverageReception
AverageCleanliness
AverageCare
PoorRespect
PoorSeen On Time
BadNo Callback even when they called 2hrs wait
They called me to inform me I would be able speak to a GP within 2hrs. No callcack ever happened. I don’t use the NHS much if at all because I try to keep well. I would hope integrity would be present for the sick. Maybe I was not important enough because my original GP surgery referred me to them. Very poor advice from them that they would call and did not.
I've been a patient at this practice for years, and I can confidently say they're exceptional! Dr. Ravinder, with whom I've had numerous phone conversations and in-person consultations, consistently..
The Allum Medical Centre
caryle w.
Prompt and efficient once more. Initially attempted an e-consultation but was redirected to my GP, so I called and received a telephone consultation that same day, with a follow-up call the next..
The Allum Medical Centre
Jacki S.
During my attempt to obtain a urine collection container from the front desk, staff insisted on seeing a photo identification. I lack a driver's license and similar documents. I can comprehend the..
The Allum Medical Centre
D B.
The new triage phone system is completely dysfunctional. Patients must endure a minimum 30-minute wait to reach reception, who then schedule a future callback from a doctor. There's no set time for..
The Allum Medical Centre
Ayesha k.
I've had an excellent interaction with this company, and their team has been incredibly helpful and accommodating throughout our entire engagement.
The Allum Medical Centre
Alan W.
Exceptional care during my consultation about diabetes management. The wait was brief and insignificant, and I was then provided with insightful and motivational guidance by a Clinical Pharmacist...
The Allum Medical Centre
Jamie L.
Fantastic medical center! The team is incredibly welcoming, and scheduling and attending appointments is always smooth and direct. The nursing staff is exceptional - they're highly competent..
The Allum Medical Centre
akmal s.
I just received a call from Clinical Technician Dr. Ravinder following my morning e-Consult submission. The quick response time was remarkable. During our conversation, Ravinder thoroughly inquired..
The Allum Medical Centre
Martin C.
Encountered some discourteous employees, and experienced issues like unexpected call disconnections during my interactions.
The Allum Medical Centre
Jamie R.
I've been struggling to make contact with them for three consecutive weeks without success. Completely ineffective. Their phone system is a barrier, constantly claiming all appointments are fully..
The Allum Medical Centre
Veronica A.
Heema stands out as an exceptional receptionist: attentive, compassionate, and genuinely committed to understanding patients' needs. On a challenging Friday, when I was overwhelmed with caregiving..
The Allum Medical Centre
Dr. K.
I reached out to the medical office this morning to schedule a diabetic consultation for my mother. The staff was incredibly helpful and quickly connected me with the administrative department. I..
The Allum Medical Centre
Katie K.
Dr. Ravinder was exceptional. He truly paid attention to my concerns, dedicated ample time to providing comprehensive support, and even conducted an in-person consultation. Much appreciation.
The Allum Medical Centre
Sima k.
My interaction with the front desk personnel at this medical facility was extremely unsatisfactory. The receptionist abruptly terminated our phone call. Even though my physician specifically advised..
The Allum Medical Centre
Martin O.
During my recent visits to The Allum medical centre over two consecutive days, I was thoroughly impressed by the exceptional service. A special highlight was the young nurse Elena, who demonstrated..
The Allum Medical Centre
Bridget P.
I've been a patient at The Allum for nearly a quarter-century. Throughout this time, I've consistently been satisfied with the medical attention provided by both doctors and nursing staff. My recent..
The Allum Medical Centre
John T.
Dr. Ravi was exceptional, combining medical expertise with a warm demeanor that instantly put me at ease. I wholeheartedly endorse his care.
The Allum Medical Centre
Sonja R.
The management of this facility urgently needs to overhaul their scheduling process and, critically, invest in comprehensive customer service training for their front desk personnel, whose..
The Allum Medical Centre
Arfa R.
Dr. Jasvinder Kaur Chana stands out as a truly remarkable physician who demonstrates unwavering commitment to patient well-being. Her profound medical expertise, coupled with a deeply empathetic..
The Allum Medical Centre
amel a.
From the instant I entered the facility, everything was exceptional. The initial welcome set a positive tone, and my treatment was truly outstanding. Mrs. Tanya was phenomenal and demonstrated..
The Allum Medical Centre
rubi p.