Malvern Health Centre

A very efficient operation for the vaccination appointment on Saturday morning. No queue, checked in, vaccinated and out in 2 minutes. Thank you.

I attended an appointment on Saturday and found the staff to be very efficient and well organised. The experience was handled well, as has consistently been the case.

If you are going to visit this practice, I would recommend seeing the particular clinician I consulted. They were the only one who demonstrated genuine care throughout my experience. I have seen..

I would like to express my appreciation to the administrative team and the receptionist at the local health centre who provided assistance during my visit today. The receptionist was very..

I would rate this practice extremely poorly if I could. I found the overall experience to be frustrating and felt the service fell short of expectations. The staff seemed disengaged and appeared..

Better than the other practice.

The experience at this practice has deteriorated significantly from what it once was. When I attended with a respiratory concern, I was not given an in-person consultation and instead received a..

I recently attended an appointment for a vaccination and found the process to be remarkably streamlined. My vital signs were checked, I completed the necessary documentation, was guided to the..

I had a frustrating experience when I took time off work to bring my relative to an appointment. Upon arrival, I was informed that the appointment had not been recorded in the system. After..

The phone manner was disappointing. It felt as though I was an inconvenience rather than someone seeking care. I'm concerned that there appear to be multiple comments about the attitude and empathy..

I am genuinely grateful to the entire team at this practice for the professional and thoughtful care I have experienced over the past couple of years. My concerns have been addressed promptly, and..

I was disappointed with the appointment availability when seeking urgent care for a child with respiratory concerns, as the waiting period felt too lengthy for the severity of the situation...

I have found the service and support provided here to be very satisfactory. On both occasions when I have submitted an online consultation request, I was able to see a clinician on the same day and..

Expect to spend considerable time on hold when attempting to reach the practice. Once you do connect, there may be a substantial wait before receiving a callback from the clinician. If laboratory..

The entire team, including reception staff, clinicians, and nursing professionals, have provided outstanding care over the past two years. Whenever appointments have been necessary, I have been able..

I've been treated poorly and made to feel bad for requesting a telephone appointment. I had urgent blood work and an endoscopy that were supposed to be completed within 48 hours for the blood work,..

Over the past several months, I have needed to visit my GP practice frequently, primarily through online triage and telephone consultations, with a small number of in-person appointments. The..

An excellent medical practice that has impressed me greatly. I was pleasantly surprised by the professionalism and attentiveness demonstrated throughout my visits. Highly recommended.

I had concerns after an extended waiting period for a specialist appointment, as my hospital visit had been cancelled by the NHS. A member of staff made contact with the hospital, spoke with the..

The earliest available appointment slot with any clinician was five weeks away. It's difficult to see how this timeframe serves patients effectively.