Westfield Surgery
Katie T. 3 years ago • From Google
Excellent
Noisy Waiting Room Lacks Patient Privacy
I'm not impressed with this medical practice due to serious privacy concerns. In the waiting room, every conversation at the reception desk is completely audible, with patient names and medical issues being openly discussed, which completely undermines patient confidentiality. I'm particularly frustrated that receptionists are giving medical advice about medications, which I believe should only come from a qualified doctor. Moreover, their inconsistent communication is troubling - claiming no appointments are available until mid-January, yet somehow offering slots the very next day, which feels dishonest. Thankfully, my personal doctor is exceptional - understanding, helpful, and someone I trust completely. Because of my doctor's outstanding care, I'd rate them 5 stars, but the rest of the surgery would only merit 3 stars.
I'm not impressed with this medical practice due to serious privacy concerns. In the waiting room, every conversation at the reception desk is completely audible, with patient names and medical..
Westfield Surgery
David P.
Consistently providing excellent support and swift service.
Westfield Surgery
Samantha H.
Dr. Bisson is an exceptional general practitioner who truly stands out for her empathetic approach and attentive listening skills. She genuinely cares about every detail patients share. Dr. Emsley..
Westfield Surgery
John W.
My neighborhood medical center has consistently demonstrated exceptional hospitality, and the entire team provides outstanding assistance and support 👍
Westfield Surgery
Jason M.
Truly compassionate staff. Exceptionally supportive and flexible when dealing with individuals facing significant medical challenges.
Westfield Surgery
Kyle R.
On behalf of my grandmother Jean from Westfield, she wishes to express her heartfelt gratitude to the paramedics who came to her aid on Monday evening, as well as the Westfield doctors and..
Westfield Surgery
Jill W.
The surgical team here is top-notch, with an incredibly caring and professional staff. I'm truly grateful for the outstanding care and attention we received throughout our entire experience.
Westfield Surgery
Azar K.
Two weeks back, my daughter visited Westfield Surgery seeking treatment for muscle and body aches. The physician conducted a routine examination and prescribed Naropin through the pharmacy. However,..
Westfield Surgery
louie2356 l.
I've been a regular at this cryotherapy center, visiting monthly for close to a year. The staff are incredibly welcoming and accommodating, always ready to help. Their scheduling is impressively..
Westfield Surgery
V C.
My initial consultation with my recently chosen physician was truly exceptional. Their approach was incredibly empathetic and understanding, which left me feeling completely at ease. What an..
Westfield Surgery
D k.
We contacted 111 due to my Son's persistent 4-day fever. The 111 operator questioned my Son about his symptoms and suggested he might have tonsillitis. They sent an email to our local pharmacy. My..
Westfield Surgery
Anonymouse
Lady Doctor was very helpful and efficient couldn't ask for better but am concerned regarding the lack of male doctors, only one listed and rarely in surgery, usually covering other areas.
Westfield Surgery
Tracy h.
The front desk team consistently demonstrates warmth and exceptional service. Scheduling appointments has always been seamless and straightforward. The nursing staff is incredibly dedicated,..
Westfield Surgery
Katie T.