Birchington Medical Centre

not good unfortunately

I've been with Birchington medical centre for many years and it's deteriorated over time. The facilities are okay and the doctors are pleasant when you get to see them, but it's really difficult to get an appointment; you have to phone at 8am, on the dot, or you won't get one. If you're a shift worker, like I am, it's a pain. I managed to get time at work today to phone up at 4 minutes past eight and I was met with an answerphone message telling me that I was above number 30 in the queue. Once I got to speak with the receptionist, which was 25 minutes later, all the appointments were gone. I've had this a few times before and they just tell you to go to A+E! The receptionist on this occasion was okay, but sometimes they come across a bit terse and aren't overly helpful. When you do get an appointment you're rarely seen on time, but I must admit I'm not unduly concerned by this.