Farnham Park Health Group

Incredibly supportive team that provides exceptional care and attention to customers

Waited 20 minutes for a 5 minute chat with doctor... Conclusion, take painkiller which i can't take and then asked ME what i would like to do !!!!! My reply: Need knee's looking at properly..

The surgical team exceeded all expectations. Their expertise and care were outstanding during our critical time. I'm truly grateful.

Their appointment booking process is an absolute nightmare that seems to get more complicated with each attempt. I went through their entire questionnaire, only to have the surgery call me while I..

My elderly mother, well into her eighties, is constantly struggling to secure a medical consultation. The practice appears deliberately obstructive, creating unnecessary barriers to her accessing..

Absolutely impossible to connect via telephone nowadays. I'm attempting to reschedule my son's in-person consultation, which we've been waiting four months to secure. Their messaging system is..

Scheduling a consultation is incredibly challenging. The mobile application is completely useless and poorly designed.

Always swamped with impossible appointment scheduling and barely managing to speak with a real person...when you finally secure an appointment, the doctors seem hurried and desperate to usher you..

Abysmal service. I'm fully aware that medical professionals and NHS personnel are stretched thin under overwhelming stress. However, this in no way justifies the total absence of compassionate..

Every interaction with the staff here, from pediatric immunizations to midwifery visits and doctor's appointments, has consistently been exceptional. Their recently introduced digital scheduling..

The level of discourtesy displayed by the receptionist at the medical practice was utterly unacceptable. The initial staff member was pleasant and genuinely supportive. However, the subsequent..

After recently relocating to this area, I've been thoroughly impressed with this medical practice. Whenever I've required an appointment, they've managed to schedule me promptly and smoothly, which..

Their service has been top-notch, with consistently helpful and attentive support. I'm thoroughly impressed by their responsiveness and can find no legitimate criticisms. I sincerely hope more..

The absolute bottom of the barrel, and that's being generous; it's tragically paradoxical that a healthcare provider meant to improve patient well-being is actually achieving the exact reverse. The..

Fantastic service. Got an in-person appointment exactly when I wanted. The staff were timely and incredibly competent. I'm thoroughly satisfied with Farnham Park. Their scheduling process is..

I have absolutely no positive remarks about this medical practice. Their track record includes misdiagnoses, scheduling challenges, and a complete lack of empathy - and that's just scratching the..

Couldn't care less about the patient experience. The entire system seems designed to create unnecessary hurdles. There's absolutely no consistency in medical care. They assign you to a physician and..

I won't delve into the initial issue I raised with them back in April 2024. However, what I can confirm is that seven months later, my complaint remains completely unresolved. In fact, to the best..

I've been a patient at this medical practice for two decades, and scheduling appointments has always been challenging. This morning, I attempted to book an appointment via telephone and actually..

Completely frustrated with their current service, which previously was acceptable, but now scheduling an appointment has become virtually impossible.