Wells Park Practice
John R. 2 days ago
Great
Appointment
BadReception
GreatCleanliness
ExcellentCare
ExcellentRespect
ExcellentSeen On Time
GreatNot so great practice now !
I've been a patient of this practice for 40 years plus. Over the last couple of years its gone down hill. There's no problem with doctors, it's trying to book your appointment or speak to a human being. The triage system does not work ! Especially for the elderly ! Reading some of the comments, there's a lot more bad ones than good ones. The manager wants to boast morale, with his team, try speaking to the patients that are unhappy with the service, it seems like you only read the good comments ? All you get now from the surgery is email's or texts, no one seems to want to speak to you anymore ! For me the triage system is definitely not working ! I hope it changes, It needs to ! If I'm lucky enough to get a reply, ring me . I would love to come down & talk to a human being !
Ben Brown truly excelled in his service. As a healthcare professional responsible for helping vulnerable adults navigate GP registration in London, I found this to be an exceptionally smooth and..
Wells Park Practice
John Robinson
I've been a patient of this practice for 40 years plus. Over the last couple of years its gone down hill. There's no problem with doctors, it's trying to book your appointment or speak to a human..
Wells Park Practice
mori k.
Absolutely terrible ordeal. Despite having private health coverage, I'm still required to navigate through primary care. I desperately pleaded for a referral, which was initially denied. After..
Wells Park Practice
Masumi S.
It's approaching a full year since I switched my primary care physician to this medical center. Throughout this period, both my children and I have received exceptional care. The physicians..
Wells Park Practice
Hannah W.
Throughout my interactions with this medical practice, I've been consistently impressed by the exceptional care provided by every member of the team - from physicians and nursing staff to..
Wells Park Practice
Simone Dhana
My Experience with Wells Park Practice – Safeguarding, Disability Support and Communication Concerns I am Simone Dhana, and I am writing this review as the mother of my son, Ralph-Angel. My..
Wells Park Practice
lorna m.
I rely on this medical center for my healthcare needs, though securing an appointment can be challenging. Despite the scheduling difficulties, they've consistently provided excellent care and..
Wells Park Practice
Giulio T.
If you reside in Sydenham, you're limited to two NHS GP practices - Sydenham Green, which is terrible but does offer a blood testing service, and Wells Park, which is marginally less terrible. The..
Wells Park Practice
James N.
Throughout my lengthy history as a patient at Wells Park, dating back to the era of Doctor Fisher, I have consistently found their services to be impeccable. Based on my personal encounters, I would..
Wells Park Practice
Rolanti P.
Terrible customer service with staff displaying a complete lack of professionalism and basic courtesy!
Wells Park Practice
Yasmin S.
I initiated contact with the surgery early morning, seeking a prescription for a clearly identifiable condition, and completed their online request form as a backup. Upon phone connection, staff..
Wells Park Practice
Frances R.
I've found this medical center to be exceptional. They've always been prompt in attending to our young twins and have provided sound medical guidance and care. Their digital platform is incredibly..
Wells Park Practice
Deborah T.
I've been registered with this medical practice and thankfully haven't needed to use their services extensively. However, their current appointment system is absolutely frustrating. You endure..
Wells Park Practice
Ruth O.
The process of booking a GP appointment is utterly absurd! I diligently completed the online form yesterday (which isn't even functional today), received no acknowledgment, and then called at 8am..
Wells Park Practice
Luke A.
Head to the walk-in clinic, and they'll dodge responsibility at every turn, brushing you aside with minimal effort and care.
Wells Park Practice
Althea W.
Spent over an hour waiting only to be informed that all appointments for the day were fully booked. Advised to call back tomorrow. The receptionist displayed a dismissive attitude and failed to..
Wells Park Practice
JC P.
I regrettably concur with the sentiments expressed by fellow patients - this medical facility is rife with professional carelessness, and when concerns are raised, the staff demonstrates complete..
Wells Park Practice
Fleur H.
I can only express praise for Wells Park, its physicians, and front desk personnel! The team demonstrates unwavering support, professionalism, and kindness. While recent procedural updates have..
Wells Park Practice
Francis M.
The staff at this medical practice were welcoming and supportive during the registration process. The nurses, physician, and front desk personnel were all extremely pleasant and accommodating.
Wells Park Practice
Sensory E.
Their sole focus seems to be pushing patients towards 111, mobile apps, or web services - all of which are ineffective. Text messages go unanswered consistently. If you're fortunate, you might..
Wells Park Practice
Robert E.