AB

Alison B. 4 years ago • From Google

Rating

Bad

Nurse appointments vanish within minutes of opening

I feel the appointment system could be improved, as I've experienced repeated instances where I've been directed to book a consultation with the nursing staff. When I've attempted to secure an appointment at 8am, I've been informed that all available slots for that day are already fully booked and advised to call back the following morning. This situation has occurred multiple times for me. On one particular occasion, it was approximately 9 minutes after 8am when I finished my call, with around 7 minutes of that time spent waiting to get through to someone.

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