AH

Aleen H. 2 years ago • From Google

Rating

Bad

Nurse Clare left and no one told me

I consulted nurse Clare in October regarding a sensitive women's health issue and returned for follow-up test results, only to discover I'd been scheduled with the incorrect nurse. After waiting six months for a hospital specialist referral, I called today to follow up for the second time. A distinctly unhelpful receptionist informed me that nurse Clare departed in November - information that had never been previously communicated to me. When I attempted to schedule a doctor's appointment, I was told I must call on the day and essentially hope for an available slot. Throughout this entire process, I feel completely abandoned, unsupported, and extremely unwell. This situation is absolutely RIDICULOUS!! If possible, I would assign zero stars to this medical practice and intend to formally complain to the practice manager. Should my medical condition deteriorate to the point of requiring a wheelchair due to these incompetent actions, there will be serious consequences.

Other reviews for Nene Valley Surgery