Windermere Health Centre

I have had a very poor experience at this practice. On multiple occasions over the past year, I received incorrect prescriptions. The appointment waiting times are excessively long and the staff..

The practice provides good overall care. However, the recent appointment booking system has some limitations and involves considerable communication back and forth before being able to access a..

We are always able to secure an appointment whenever required. The entire team demonstrates friendliness and approachability. The clinical staff show attentiveness and conduct thorough consultations.

I'm only giving this surgery 2 stars because of the clinical staff member who called to discuss my test results—they were genuinely pleasant. However, the reception team displayed an unhelpful..

Outstanding and highly competent staff who demonstrated exceptional service delivery, particularly throughout the challenging pandemic period. Commendable work by the entire practice.

We wanted to take a moment to express our heartfelt gratitude for the outstanding care we have received at this facility. It is truly a blessing to have such a remarkable resource in our..

I recently attempted to contact this practice for help and found myself on hold for an extended period, even though I appeared to be first in the queue. This was quite frustrating.

The care provided is excellent. The clinical staff demonstrate empathy and professionalism. The reception team is helpful and supportive. I consistently feel at ease during my visits. The waiting..

Following the management transition and building renovation to an excellent standard, this practice has continued to improve significantly. Every appointment I've attended, including my most recent..

Despite significant investment in various improvements over the years, the quality of care appears to have declined noticeably. As a long-standing patient since the surgery's opening, I have..

I feel compelled to commend the service that I and my wider family have received from the practice in recent months. I certainly don't do this lightly, as it is fully justified. I never give..

The practice primarily operates with advanced nursing staff rather than doctors. The number of full-time medical practitioners at the surgery has reduced significantly over time.

This practice was once considered a strong healthcare facility, but standards appear to have declined significantly. There seem to be ongoing staffing challenges, with difficulty retaining clinical..

A member of the administrative team was very helpful and courteous. Despite being busy, they provided assistance to the best of their ability. I have since relocated, but I feel fortunate to have..

A wonderful group of committed professionals who, through recent interactions, have demonstrated their dedication and work with considerable effort to deliver outstanding care.

The service fell significantly short of expectations. I contacted the office to arrange an appointment for my young infant. The receptionist indicated that a clinician would return my call promptly...

I was a long-term patient at this practice and was very happy with the standard of care provided until the ownership changed hands and a business-led management structure was introduced. The new..

I want to express my gratitude to the entire staff at our local clinic, especially the clinical team member who assisted me. Despite my anxiety around medical procedures, this staff member displayed..

Relocated to the area nine months ago. Had two separate appointments scheduled on the same day, which felt unnecessary. This occurred because certain health concerns were not addressed during the..

Extremely helpful and pleasant team members... I simply must express my gratitude for the swift arrangement of my prescription on the same day during a period when I was unable to leave home.