New Eltham Medical Centre

Every single time, I'm stuck waiting over 20 minutes just to have someone pick up, only to be told there are no available appointments for the next fortnight. With no emergency option, I'm forced to..

This GP is absolutely absurd. I spent an hour on hold, and when someone finally answered, she curtly stated there was no screen and immediately hung up. This isn't my first encounter with their..

Getting medical attention here feels like a life-or-death waiting game. The scheduling process is so slow and frustrating that you might seriously decline in health before actually seeing a doctor...

Always eager to assist and welcoming

Spotless, welcoming, and conveniently located.

The administrative staff are truly exceptional: whenever I needed to reach out during an urgent situation or faced a challenge, I consistently encountered compassionate, understanding, and attentive..

Their appointment scheduling process is completely illogical. The front desk staff are delightful, but actually reaching them by telephone is incredibly challenging. I've consistently struggled to..

The medical staff demonstrate a complete lack of support, and securing an in-person consultation seems virtually unattainable. I cannot in good conscience suggest this general practice or their..

Endless Phone Frustrations - Their telephone system is perpetually stuck on an automated response, directing you to call back after 12 noon, which remains unchanged even when attempting contact..

After repeatedly attempting to schedule an appointment via telephone, it's clear that their booking system is fundamentally broken, and I can only confirm what other patients have previously..

Exceptional customer service. The front desk team and doctors are incredibly supportive and accommodating. I'm truly impressed by their remarkable ability to maintain high-quality care during the..

The service quality has seen some improvement lately. In the past, their reception was subpar. One shouldn't anticipate top-tier general practitioners here.

I'd rate this practice top marks because Dr. Arora is truly exceptional as a general practitioner. However, the clinic's reputation is severely undermined by their absurdly long wait times,..

The medical team was incredibly supportive and attentive. I appreciate their professional care and friendly approach. Great experience overall! 👍

The medical practice's service is extremely subpar. There's an older female staff member who consistently displays aggressive behavior and speaks to me in a hostile manner. I believe her..

Easy to schedule and get seen right away

Absolutely top-notch medical practice! Their digital appointment scheduling is incredibly user-friendly, eliminating the need to frantically phone at the crack of dawn like other clinics require...

Impossible to get through on the phone, with constant busy signals. They promise a physician will return your call, but that call never materializes.

The medical staff here are incredibly kind and welcoming. Both the physicians and front desk personnel provide exceptional service with a friendly demeanor.

I was given a prescription by my doctor for a medication that's been discontinued. When I followed up the next day, they told me the GP would send an alternative and to call back at 1pm. Upon..