Acklam Medical Centre

As always with my appointments at this practice, the explanation of what was being examined and the next steps were communicated very clearly.

Every question I had was addressed thoroughly and I was treated with complete courtesy throughout my appointment. I have no complaints whatsoever about my experience.

I've had numerous experiences at this establishment, and I'm consistently impressed by the exceptional professionalism displayed by the staff, particularly the receptionist and other employees...

The receptionist was welcoming and friendly. They took time to listen.

Had a face to face appointment this morning. The clinician was very welcoming and carried out a thorough examination, then explained in detail what was found and the next steps. A very pleasant..

I have been experiencing an ongoing health concern that required blood work to be carried out. Initial tests were conducted, and when results indicated a potential issue, the healthcare provider..

Friendly and efficient team members. Informative and helpful approach throughout. Recently had a telephone consultation which was straightforward to follow, with clear explanations provided at every..

Outstanding medical practice. Exceptionally comprehensive in their approach.

I'm so grateful to have found such amazing doctor. Dr Pauline De Jongh is attentive, informative and genuinely invested in my well-being. She has an incredible ability to explain complex medical..

My elderly mother has experienced recurring water infections over an extended period. At her former surgery, she felt that antibiotics were prescribed without thorough investigation. Since..

I'm very pleased with this surgery. I often have no problem getting an appointment at a time that works well for me and the clinical staff along with the reception team are always very polite and..

The service I received was of an excellent standard.

I had an appointment with a clinician who was very helpful and gave me the confidence to discuss my concerns. They were very supportive and ready to listen. A lovely experience, thank you so much 🥰

Outstanding care as always from the medical centre. I would like to mention and say a big thank you to the staff member who took time and showed patience during our telephone conversation and also a..

Do not consult you about appointment just a message saying they have made it for you if you Try to change it then you have to wait weeks

Excellent. Quick and supportive.

I received my flu vaccination at this practice. The booking process was straightforward and efficient, and the waiting time was reasonable. There were a few patients who arrived ahead of their..

Excellent and thorough consultation with the healthcare professional. They answered all my questions clearly and we communicated well together. Very professional approach.

I was offered an out of hours appointment for a cardiac test. The appointment was scheduled for the following day. I received two telephone consultations. Both were very positive experiences...

Had a really positive and supportive consultation, much appreciated 😊