Beech House Surgery

The team at this practice are exceptionally welcoming and approachable.

Outstanding welcoming and well-run practice.

The administrative processes at this practice have been disappointing, with poor responsiveness and a lack of helpfulness. There were instances where instructions from a specialist were not..

I cannot speak highly enough of the nursing staff member who removed the surgical fasteners from my recent knee procedure today. The experience was painless due to their exceptional skill and..

The practice did not demonstrate the level of care I expected.

I cannot express sufficient gratitude for the exceptional care provided by the specialist nursing team. I experienced a significant flare-up of my skin condition, and during my recent appointment,..

I have consistently experienced this practice to be outstanding. Whenever I have needed to see a healthcare professional, I have been able to access one without difficulty. The clinicians have..

I have found the service dismissive over the past year and a half, with unhelpful and rude interactions from staff members. Attempting to access a doctor proved difficult, and when contact was..

I have been very satisfied with this practice up to now. The front desk team stand out as being both courteous and approachable. It is refreshing to find that booking an appointment is..

Absolutely fantastic in managing a very delicate administrative matter. Really went the extra mile to ensure everything was resolved and made us feel valued as individuals rather than just another..

The reception team displayed an unhelpful and dismissive manner during my visit.

Exceptionally supportive and compassionate. Demonstrated genuine empathy towards my requirements and the reception team displayed considerable kindness and comprehension. I have been a patient at..

Outstanding medical practice with a wonderful group of healthcare professionals.

I have been with this practice for approximately a year and have found my experience disappointing. The reception team have been unhelpful, with promises of callbacks that do not materialise and..

I attended for a blood test today and found the reception team to be extremely helpful. The healthcare professional who performed the test was very supportive and provided a reassuring experience..

I'm very grateful to the reception staff member who was able to arrange an appointment for my child today, and I'd like to extend my thanks to the clinician involved for their assistance. The team..

Generally a good practice overall. I feel strongly about raising awareness regarding my experience. I underwent what I perceived as unnecessary medical procedures that caused me discomfort, and..

I attended a local surgery this morning for an appointment with a junior clinician. They demonstrated excellent professionalism and maintained a welcoming, relaxed and positive demeanor throughout...

Excellent healthcare professionals.

I have been attending this practice throughout my entire life. I have received care during childhood illnesses, pregnancy, health concerns affecting family members who were also patients, and most..