Leylands Lane Medical Practice

I experienced poor patient care at this medical centre. I contacted the practice regarding a serious health concern but missed the initial call as I was unwell. When I called back, the receptionist..

Excellent service following a comprehensive health assessment. I felt at ease throughout the appointment and the healthcare professional demonstrated their usual helpfulness and support.

The appointment process involved an excessive number of preliminary questions before being able to consult with the healthcare provider.

Attended for blood tests today and the healthcare professional was wonderful, providing great reassurance and creating a comfortable atmosphere right from the start. Excellent experience.

Extremely disappointing. Consistently given excuses and reasons to defer matters. I struggle to secure an appointment with a clinician. The reception team comes across as dismissive during phone..

This was my second appointment, and I was once again very impressed with the care I received. The clinician was professional, attentive and took the time to listen carefully to all of my concerns...

Straightforward administered injections with minimal complications, delivered in a highly professional manner. The procedure was completed at the practice without requiring hospital referral, and..

The healthcare professional provided a clear explanation of my test results and demonstrated politeness and helpfulness throughout the appointment.

The medical professionals at this practice demonstrate expertise and consistently give attention to patient concerns while maintaining a professional and respectful approach.

Very comfortable and great healthcare professional

Consistently excellent service with thorough explanations provided for all my questions, ensuring I have a clear understanding of matters discussed during my visits.

Excellent experience! Within two days I was able to see both a physiotherapist and a clinician. My concern was identified and appropriate treatment was provided. The entire process was remarkably..

I received exceptional care during my shockwave therapy treatments. The clinician demonstrated remarkable kindness and patience throughout the process, which genuinely enhanced my experience. Their..

I have rarely encountered a healthcare professional who is quite so approachable and genuine. The clinician at this practice took considerable time to listen carefully and gain a thorough..

The practice demonstrates a high level of professionalism, and appointments consistently run according to schedule.

The service fell short of expectations. After waiting approximately half an hour on the phone to inquire about missing information in the patient portal, my concerns were not addressed helpfully...

Very pleased with the care received. The healthcare professional demonstrated professionalism and compassion, taking time to listen carefully and provide appropriate guidance. The new treatment..

I had a brief appointment with a healthcare professional who was genuinely kind and empathetic throughout the visit. Overall, it was a positive experience.

I attended three sessions of electrotherapy treatment on my thigh for pain management. Following the three-week course, I experienced a noticeable improvement and am hopeful that this treatment will..

The entire experience has been straightforward, from booking an appointment through to having my medication prepared for collection. The staff member I spoke with was very helpful in assisting me..