JH

Janine H. one year ago • From Google

Rating

Excellent

Nurse went above and beyond for my mum

I would like to provide very positive feedback for the specialist nursing team at the local practice who has gone above and beyond to help provide the very best care for my mother who has complex health needs. My mother sustained an injury to her leg and the nursing team understood my concerns about minimising hospital involvement and liaised with the relevant specialist service, providing clinical documentation which resulted in a consultation and agreement of a treatment plan that would not require a hospital visit or invasive procedures. My mother is being treated with appropriate wound care and management timescales whilst being kept comfortable within her current care setting. Everyone involved is aware of the situation and this represents the best outcome for my elderly mother. I cannot thank the nursing team enough for their help and support both emotionally during a very difficult time and in actually getting everything arranged in such a prompt manner. We should all take the time to thank people for doing such a good job, thank you to the team, you have done excellent work.

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