The Endeavour Practice

Disappointing experience with the service provided

I sent an email requesting an appointment but was told that wasn't possible. When I called at 1:30pm to book an appointment, I was informed that appointments couldn't be made outside of 8am. I found..

The service provided was disappointing, and I experienced difficulty getting a response when attempting to make contact.

I found the service to be disappointing. I submitted an e-consult but felt that a key part of my initial request was overlooked. When I followed up by phone the next day to check on progress, I was..

Contacted the surgery regarding a teenage family member and the receptionist provided helpful assistance. A clinician subsequently called back and spoke with the family member, and despite the..

I attended for a routine cardiovascular assessment but was instead recommended to undergo a specialist procedure on my digestive system, which felt like an unnecessary escalation. Additionally,..

This practice has significant issues with accessibility and responsiveness. It is extremely difficult to obtain appointments, and urgent health concerns do not receive adequate attention. I would..

I attended my appointment today to collect a medical certificate for my ongoing abdominal discomfort, which has persisted for nearly five weeks. I had been advised during my previous visit that I..

I have been attempting to contact the practice over the past several days to arrange a medication review, however I have consistently found the telephone lines to be busy or the practice to be..

The practice does not respond to telephone consultations.

I would rate this experience much lower if possible. I have experienced repeated instances where my health concerns were not adequately addressed. Multiple issues were attributed to hormonal factors..

I have been with this practice for over four decades. When I requested an appointment with the nursing team for a routine health review, I was advised to contact an alternative service instead.

Arranging appointments at this practice has proven quite challenging. I experienced a lengthy period of waiting for specialist referrals, and following my consultation, there was an expectation that..

The practice is pleasant overall, however there can be delays in addressing time-sensitive health concerns. Access to medical consultation requires going through the standard appointment scheduling..

I have been a patient at this practice for many decades and have recently found it increasingly difficult to reach anyone to arrange an appointment. When I attempt to call from early morning, the..

My father had been a patient at this practice for many years. The doctors he saw throughout his time there, along with the nursing and administrative staff, provided him with good care and support.

The staff displayed a lack of courtesy during my visit. A team member departed before their scheduled time, and I was scheduled for a blood test the following day. When I arrived slightly behind the..

The team demonstrated a welcoming and supportive approach throughout my visit.

I have been waiting for three weeks to receive the results of a blood test. It took a week to arrange the sample collection appointment, despite being told it was time-sensitive. For approximately a..

I would rate this experience extremely poorly if lower ratings were available. The standard of care provided was disappointing. Following laboratory testing, I was informed that I would need to..