WS

Wanda S. 9 years ago • From Google

Rating

Great

Nurses provide excellent support despite phone queue waits

I am a long-standing patient at this practice due to having ongoing health concerns, and I am generally satisfied with the care I receive. I tend to have most of my appointments with the nursing team rather than the doctor, as they manage my day-to-day health needs. When I do see the doctor, they sometimes seem pressed for time and appear somewhat preoccupied, though they demonstrate genuine care and compassion. The nursing staff are exceptional and form the heart of the practice. Both nurses are highly skilled and dedicated. I regularly see one nurse in particular who has been absolutely wonderful, providing me with excellent support during challenging periods, and I feel confident contacting them for guidance during practice hours whenever needed. The reception and administrative team are also reliable and professional. There can occasionally be a short wait for calls to be answered, but they consistently demonstrate helpfulness and courtesy. I am grateful to the entire team for the support and care they provide to me.

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