Metro Interchange Surgery
Wanda S. 9 years ago • From Google
Great
Nurses provide excellent support despite phone queue waits
I am a long-standing patient at this practice due to having ongoing health concerns, and I am generally satisfied with the care I receive. I tend to have most of my appointments with the nursing team rather than the doctor, as they manage my day-to-day health needs. When I do see the doctor, they sometimes seem pressed for time and appear somewhat preoccupied, though they demonstrate genuine care and compassion. The nursing staff are exceptional and form the heart of the practice. Both nurses are highly skilled and dedicated. I regularly see one nurse in particular who has been absolutely wonderful, providing me with excellent support during challenging periods, and I feel confident contacting them for guidance during practice hours whenever needed. The reception and administrative team are also reliable and professional. There can occasionally be a short wait for calls to be answered, but they consistently demonstrate helpfulness and courtesy. I am grateful to the entire team for the support and care they provide to me.
I am a long-standing patient at this practice due to having ongoing health concerns, and I am generally satisfied with the care I receive. I tend to have most of my appointments with the nursing..
Metro Interchange Surgery
Stephen D.
We have provided services to this GP practice and have experienced significant difficulties with their payment processes. The accounts team has been unresponsive and communication regarding supplier..
Metro Interchange Surgery
Tom M.
I was denied access to necessary medication that I require for managing my health condition. During the discussion, I was informed that the cost of the treatment was a concern and that continued..
Metro Interchange Surgery
Claire A.
I had to leave this surgery because I felt my ongoing health concerns were not being managed as effectively as they had been previously. Following a change in the medical team, I found the approach..
Metro Interchange Surgery
Kayleigh C.
I had a very disappointing experience at my recent appointment. I brought my young child in for an assessment and was given one diagnosis, but when we attended hospital the following day, a..
Metro Interchange Surgery
Kimberley A.
I have been a patient at this practice for approximately two years and have consistently had a positive experience. Booking appointments in advance is straightforward, which differs from some other..
Metro Interchange Surgery
Char B.
Wasn't with this surgery for long, it was adequate but after a staff member passed away earlier in the year the practice subsequently closed down, and I was transferred to a different location in..
Metro Interchange Surgery
Wanda S.