Oakfield Health Centre, Practice 2

The National Health Service is completely overwhelmed, and this medical practice has regressed to antiquated standards... You're experiencing severe discomfort, yet they schedule you an appointment..

Went to drop off some prescriptions, but ended up waiting pointlessly for 10 minutes while being completely disregarded! Frustrated, I left and visited the neighboring pharmacy, which was only..

I've been a patient at Oakfield Health Centre for approximately 5 years. Previously, scheduling appointments was much simpler and faster, but recently wait times have increased across all doctors...

The medical team and personnel here are incredibly caring, treating my mother with the utmost compassion and professionalism.

The employees consistently demonstrate excellent customer service, maintaining a friendly and supportive demeanor at all times.

The medical staff consistently fail to adhere to scheduled appointment times. Attempting to contact the front desk is an absolute ordeal. Wait periods routinely surpass 10 minutes, and there's been..

I've encountered the most disappointing general practice clinic to date. Upon filing a complaint about a receptionist's demeanor, I received a response today suggesting that the receptionist was..

Called the medical practice on February 19th at 10:55 to schedule two appointments, and the receptionist's demeanor was shockingly unprofessional. In my view, she requires significant customer..

Excellent customer support Staff was incredibly accommodating

This medical practice truly merits an elevation in its reputation. Previous challenges have been effectively addressed, particularly in their communication protocols and phone responsiveness. They..

If visitors are required to wear masks upon entering the premises, which is reasonable, it's crucial that all reception staff also adhere to the same protocol when interacting with the public. It..

Completely unacceptable and disgraceful, being forced to wait on hold for thirty minutes just to reach a receptionist while dealing with a medical concern is utterly ridiculous. I'm definitively..

If you're seeking mental health support, steer clear of this place. Completely ineffective and unhelpful.

Top-notch surgical procedure with exceptionally courteous and skilled medical staff

Upgraded from a single star to a perfect score. During the pandemic, things were challenging, but in the past year, everything has been smooth sailing. Scheduling has been effortless, and the staff..

Absolutely terrible establishment, waiting times can stretch beyond an hour, and when you schedule a phone consultation weeks in advance, they consistently fail to make the call!

I'm battling severe mental health challenges and spent three-quarters of an hour in tears, desperately pleading with the staff member for assistance and a doctor's consultation. Her response was..

I'd like to give a shout-out to Oakfield Health Centre. Despite a few minor irritations with the practice, I appreciate being able to drop by and schedule appointments in person. The team..

I signed up with Oakfield Health Centre approximately four weeks ago. The reception team were incredibly supportive and professional, and the nurse who conducted my health screening blood tests was..

The front desk staff demonstrate a dismissive demeanor, with audible exasperation whenever they deign to pick up the telephone. Medical professionals appear disengaged and uninterested in delivering..